Summer Restaurant + Bar Intern | Wilmington Phila

PM Hotel Group is excited to welcome a rising junior or senior studying hospitality and/or culinary — or anyone with meaningful hospitality experience — to join us for this opportunity.

Will gain hands‑on experience across front‑of‑house service, bar operations, culinary coordination, finance/P&L fundamentals, guest experience, and brand standards
. Based in Wilmington, DE with scheduled travel to Philadelphia
, you’ll support several dynamic urban properties, learning how to run a high‑performing R+B program from prep to profit.

You won’t just shadow — you’ll contribute supporting service, building tools, analyzing performance, and delivering one capstone project that improves the guest experience or operational efficiency.

• Support daily service (opening/closing checklists, table touches, reservation flow, event setups).
• Analyze guest feedback (social, survey, and on‑property) to identify trends and action steps.
• Help refine service standards: pacing, sequence of service, upsell prompts, and hospitality touchpoints.

• Assist with bar mise en place, batch prep, product rotation, and backbar organization.
• Partner on cocktail development, mocktail features, seasonal LTOs, and sustainability practices.
• Track pour cost and beverage margins; help spot variances (waste, spillage, over‑pour, dead stock).

• Liaise between kitchen and FOH on menu changes, allergens, dietary preferences, and plating standards.
• Support menu rollouts: spec sheets, recipe cards, station guides, and expo communication flows.
• Assist in small‑scale tastings and pre‑service lineups to align staff on storytelling and pairings.

• Learn how the team reads the business: daily sales, covers, RevPASH, labor %, COGS, prime cost.
• Help with inventory counts, receiving logs, waste tracking, and vendor reconciliation.
• Build simple dashboards or checklists that help managers see performance at a glance.

• Ensure menus, signage, uniforms, and vibe align with brand positioning and property narrative.
• Support social storytelling (shots lists, event calendars, community collaborations).
• Contribute to activation ideas: happy hour refreshes, pop‑ups, seasonal programming, hotel synergies.

• Support Serv Safe/ABV compliance documentation, incident logs, and responsible alcohol service.
• Help refresh SOPs, training materials, and new‑hire guides for FOH/bar.
• Participate in audits: cleanliness, line checks, temperature logs, and bar security.

• Pursuing a degree in Hospitality, or Restaurants & Bar
• Passionate about guest experience, service culture, and brand storytelling.
• A clear communicator — visually and verbally — with strong organizational skills.
• Comfortable turning insights into practical tools for frontline teams.
• Preferred:
  Experience with training content, reputation platforms, or brand standards.

• Mentorship from seasoned leaders and collaboration with property teams.
• A polished capstone deliverable—ready for your portfolio and resume.
• Practical skills in training design, insights storytelling, and operational alignment.
• A pathway to roles in guest experience, quality assurance, brand strategy, or training.

• Program Length: 9 weeks
• Dates:
  June 1 – July 30, 2026
• Location:
  
  Based in Wilmington with travel to Philadelphia
• Format:
  Hybrid (Onsite + Occasional Remote Days; select property visits may occur)
• Hours:
  
  Full‑time | 35–40 hours per week
• Compensation:
  Competitive hourly rate
• Reports to:
  
  VP Restaurant & Bar Mentor (designated program lead)