Host - Noah's Canteen

Description

Position Title:

Noah’s Canteen Host

Department:
Food & Beverage

Location:

Family-Friendly Year-Round Ski & Mt Bike Resort

Status:
Seasonal / Part-Time (as applicable)

Noah’s Canteen Host is the first point of contact for guests dining at Silver Mt Resort. This role is responsible for creating a warm, welcoming, and organized dining experience for families, children, and guests of all ages. The Host manages guest flow, supports front-of-house operations, and upholds the resort’s standards for safety, cleanliness, and hospitality.

• Greet guests promptly and courteously upon arrival
• Provide clear direction regarding seating, ordering procedures, and amenities
• Maintain a friendly, patient, and upbeat demeanor in a fast-paced, high-volume environment
• Engage positively with families and children, ensuring a welcoming atmosphere

• Manage guest lines and seating assignments efficiently
• Monitor dining room capacity and wait times
• Coordinate with kitchen and service staff to ensure smooth operations
• Assist with crowd control during peak ski and bike hours (lunch rushes, holidays, weekends)

• Maintain cleanliness of entryways, host stands, and dining areas
• Support table clearing, sanitizing, and resetting as needed
• Ensure walkways remain clear and safe for guests in ski boots and winter gear
• Follow all food safety, sanitation, and resort safety protocols

• Communicate effectively with servers, cashiers, kitchen staff, and supervisors
• Assist with guest questions, special requests, and basic issue resolution
• Support opening and closing duties as assigned

• Previous customer service or hospitality experience preferred
• Experience working with families and children strongly desired
• Ability to remain calm, friendly, and organized in busy environments
• Strong communication and interpersonal skills
• Ability to stand for extended periods and work in year-round resort setting
• Availability to work weekends, holidays, and peak ski season hours

• Standing and walking for extended periods
• Lifting up to 30 lbs occasionally
• Working in a high-traffic environment with fluctuating temperatures

• Positive attitude and team-oriented mindset
• Dependable and punctual
• Guest-focused with strong attention to detail
• Comfortable enforcing policies politely and professionally
• Weekend and Holiday availability