Housekeeper, Hospitality ​/ Hotel ​/ Catering

Position Overview

Position Title:

Housekeeper Level 1, 2 and 3
Department:
Hotel Housekeeping

Reports To:

Hotel Executive Housekeeper and/or Hotel Housekeeping Supervisor
Status:
Full‑time Seasonal/Year‑Round or Part‑time Seasonal/Year‑Round, Hourly (Non‑Exempt)

Working Hours:

Varied hours/shifts, fluctuates with season, weekends and holidays typical
Wage: $17.00 per hour
Benefits:
Maryland accrued sick time, 401(k), recreational privileges

Performs a combination of tasks that maintain hotel premises in a clean, orderly manner, contributing to a pleasant and positive guest experience at Wisp Resort, a four‑season ski, golf and recreational destination resort.

• Clean and maintain assigned number of guest rooms within required time and guidelines.
• Maintain consistent average minutes per room.
• Arrange guest rooms in proper placement order.
• Dust all areas of guest rooms, including furniture, pictures, mirrors and glass.
• Place guest room amenities properly.
• Rotate soiled mattresses and hang sheers/draperies cleanly.
• Remove soiled linens, send to laundry, place stained linen in plastic bags for pre‑treatment.
• Maintain clean bathrooms with correct linen.
• Change blankets, bedspreads, shower curtains as needed.
• Ensure correct number of pillows and blankets.
• Sweep, scrub and vacuum rooms removing dirt and debris.
• Report maintenance requests timely.
• Keep maids carts and supply closets stocked.
• Remove trash, dishes from hallways and vacuum as needed.
• Transport trash to disposal area, linen to laundry.
• Report lost and found to Housekeeping Office daily.
• Deliver guest requests such as cribs, irons, ironing boards.
• Work professionally and courteously with other departments.

• Level 1 – All duties above.
• Level 2 – All Level 1 duties plus more independent work.
• Level 3 – All Level 1 & 2 duties plus increased accountability within team/crew.

• High school diploma or equivalent (or demonstrated capability).
• Basic English and basic math skills.
• No certificates, licenses, or registrations required.
• Physical ability to lift up to 50 lbs, carry up to 25 lbs, work outside in varied weather.
• Ability to climb, balance, stoop, kneel, crouch, crawl and handle various tasks.

Hotel housekeeping during peak season may be physically demanding or stressful. Seasonal outdoor conditions include winter weather.

Wisp Resort is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.