Clinical Partner

Overview

Must be located in MD, DC or VA

Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset – great care needs great care. We take great pride in not just speaking about this but executing on it.

Our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates – enabling them to focus solely on the practice of medicine while we focus on the business of medicine. We are action oriented. We strategize, implement and execute – on behalf of the practices we serve.

The Clinical Performance Partner (CPP) is responsible for developing, implementing, and monitoring clinical initiatives at care centers. The CPP is also responsible for provider performance management tracked by KPIs, as well as review, implementation, and reporting of other merit-based incentive programs, including CWC Laboratory usage. This person will assist with defining quality metrics within episodes to establish meaningful thresholds. They will work directly with care providers to build relationships, ensure effective education and reporting, proactively identify performance improvement opportunities through analysis and discussion with subject matter experts, and influence provider behavior to achieve needed results.

They will review electronic medical records to identify gaps in workflow and care, and work with care center staff to facilitate coordination of care for patients. The CPP will collaborate with leadership to engage patients in their care and improve quality of care and patient experience to increase incentive payments and savings.

• Critical thinking and relationship building are essential. Build solid relationships with the Managing Provider, Manager/CDER, Billers and other key players for success.
• Timely documentation of care center issues and effective communication.
• Plan and host Regional Engagement Dinners and Regional Touch Points.
• Maintain a positive attitude and contribute to a collaborative, growth‑minded culture.
• Travel 40–50% of the time; balance a hybrid schedule (remote, division & CBO presence).
• Engage providers independently to discuss tools and programs focused on improving quality of care.
• Provide ongoing strategic recommendations, training and coaching on program implementation and barrier resolution.
• Innovate to link evidence and practice algorithms to improve outcomes and create savings.
• Establish relationships with hospitals and payers to implement initiatives and improve quality metrics.
• Be well versed in laboratory workflow and troubleshooting to increase utilization, reduce turnaround times due to collection errors, and decrease opt-out rates.
• Develop policies, workflows, documentation of conflicts/resolution, project grids, scorecards, etc.
• Develop and implement clinical initiatives such as Telehealth or Laborist programs.
• Represent the CBO in the QARM/Compliance Committee, Lab Committee and Recruitment, Retirement and Succession Committee.
• Lead internal resource coordination to provide provider education, coaching and consultation. Training includes TPA measures and program administration, use of plan tools, reports, and systems.
• Coordinate and lead provider group meetings with regular frequency to drive process improvement and achieve goals.
• Provide reporting to Unified leadership on progress of overall performance and gap closure.
• Facilitate or lead monthly or quarterly meetings as required, including report and material preparation.
• Analyze workflow and provide suggestions and feedback.

• Master’s Degree in a healthcare field preferred;
  Bachelor’s Degree required.
• 5+ years of healthcare industry experience.
• 5+ years of customer/patient outreach experience.
• 5+ years of experience working for a health plan and/or for a provider’s office.
• Experience leading initiatives/projects.
• Must be located within driving distance of the care centers in Maryland, District of…