Scheduler​/Registration​/MA

Scheduler/Registration/MA

Garrett Regional Medical Center is looking for a diligent professional to manage patient registration, billing, and administrative support. The role also involves Medical Assistant duties as needed.

• Enter demographic, billing, and insurance information into registration/billing systems; scan insurance cards and photo .
• Provide patients with information concerning insurance, payment of bills, and hospital procedures.
• Complete managed care responsibilities, including pre‑certification and authorizations.
• Prepare consent forms, notice of privacy practice, and other required paperwork; obtain electronic signatures.
• Collect deposits, co‑payments, deductibles, and patient liability payments; issue receipts and document payments.
• Prepare armband for patient identification.
• Balance daily receipts and cash drawer; follow up on accounts flagged in the system.
• Initiate screenings and obtain pertinent information for coverage; complete appropriate paperwork.
• Perform medical necessity checks; complete Advanced Beneficiary Notice as needed.
• Schedule, reschedule, or cancel patients according to hospital workflows.
• Check order completeness and validate orders against scheduled services.
• Greet and escort patients to exam rooms; prepare for physician visit by gathering initial information and vitals.
• Assist with or perform immunizations, medicine refills, and ECGs.

• High school diploma or equivalent.
• State criminal background check and Federal background check as required for regulated areas.
• Preferred: National Certification as CMA.

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
• Extended periods of sitting and/or standing.
• Reading and comprehension ability.

• High volume, fast‑paced environment.
• Exposure to communicable disease.
• Frequent interactions with patients, medical staff, and support staff on a continual basis.
• Standard outpatient clinical environment with very high patient volume.
• Requires considerable attention to detail, organization, and multitasking.
• Requires understanding of medical insurance requirements for payment and basic knowledge of covered services.
• Must be able to provide information on demand, sometimes taking requests from multiple sources.
• Must work with a variety of personality types and individuals with varying levels of education and communication skills.
• Fast pace and high energy required.