Customer Care Executive

For over 65 years,

D. S. Research Center has been providing uncompromising and compassionate care to those affected by cancer. We are dedicated not only to treating the disease but also to nurturing the mind and spirit of our patients and their loved ones. At

D. S. Research Center, we take pride in our history of providing caring support and services.

At

D. S. Research Center, we deal with cancer every day and therefore, we understand the immense value of life. We recognize that every patient's fight against cancer is unique to them, and we strive to provide the courage they need to overcome it. Putting the patient at the center of everything we do is a fundamental belief that we hold, as we believe in a patient-first approach to medicine.

Our team is dedicated to providing you with focused, patient‑centric care and achieving the best outcomes possible, through treatment, counseling, a cancer‑centric diet plan, and follow‑up care. By choosing our treatment, you can expect to see amazing results.

A cancer diagnosis comes with many questions, chief among them “What are my options?” The answer to this important question can change drastically depending on who you turn to for care.

We are looking for a friendly and professional Receptionist to join our team at D.S. Research Centre. As a Customer Care Executive, you will be the first point of contact for our patients and visitors, and will play a critical role in providing exceptional patient service.

• Welcoming patients and visitors to the center and directing them to the appropriate departments or staff members.
• Answering phone calls, responding to inquiries, and forwarding calls to the appropriate departments or staff members.
• Scheduling appointments and maintaining appointment calendars.
• Handling patient intake and registration processes.
• Maintaining patient records and ensuring that patient information is kept confidential.
• Assisting with general administrative tasks, such as filing, emailing, and scanning documents.
• Managing inventory and ordering office supplies.
• Coordinating with other departments to ensure smooth operations.

• Graduate or equivalent.
• 1‑2 years of experience in a similar role.
• Strong communication and interpersonal skills.
• Proficiency in Microsoft Office and other administrative software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize tasks effectively.
• Friendly and welcoming demeanor.
• Experience in a healthcare or medical environment is a plus.

Location Bengaluru

Opening Status Available

Employment Full time

Job Type Permanent

Start Date Immediate

Salary Based on experience

If you are a patient‑oriented individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this position.

The application for this opening can be submitted via the application form on D.S. Research Center webpage  only. Direct phone calls and emails will not be entertained.

This form is confidential and secure, and should take less than 5 minutes to complete.

We value your privacy and will not share your email to any third party. This will be used as a secondary method of contact only.