Players Club Representative; Part-Time

Join to apply for the Players Club Representative (Part-Time) role at Ocean Downs Casino

Location:

Berlin, MD, US 21811
• Property:
Ocean Downs Casino
• Pay Range: $15.00

Exciting opportunity to work at Ocean Downs Casino in Berlin, Maryland. This part-time, year-round position offers an excellent compensation package including paid sick time, paid vacation time, and 401k options. If you possess the desire to work for a great company, we would love to have you!

• Title: Players Club Representative (Part-Time)
• Requisition #: 2834
• Location: Berlin, MD, US, 21811
• Property: Ocean Downs Casino
• Pay Range: $15.00

Located in Berlin, Maryland, Ocean Downs Casino is a premier entertainment destination offering exciting gaming experiences, live harness racing, and exceptional hospitality. As part of Churchill Downs Incorporated, we are committed to creating an inclusive and engaging workplace where team members thrive. We value diverse perspectives and believe collaboration drives innovation and success. At Ocean Downs, we foster a culture of respect, continuous learning, and growth—empowering our team to deliver unforgettable experiences for our guests while achieving our shared vision.

This is a part-time, year-round position with an excellent compensation package. This includes paid sick time, paid vacation time and 401k options. If you possess the desire to work for a great company, then we would love to have you!

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Responsible for data entry of player information in the player rating system.
• Working knowledge of computer player rating system.
• Handles customer problems and reports all incidents to the Players Club Manager.
• Checks guests ratings through the player rating system.
• Promotes outstanding customer relations.
• Performs all other duties as assigned.

• One (1) to Three (3) years in Marketing and Public Relations preferred.
• Strong computer skills, proficient in Microsoft Office products.
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to consistently comprehend, retain and execute written, verbal and demonstrated directions, explanations and guidance.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees.

High School Diploma or Equivalent Preferred.

• Must be able to sit, walk or stand for extended periods of time without difficulty.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

All qualified applicants and employees will receive consideration for employment, promotion, or other employment opportunities without regard to race, color, religion, sex (including pregnancy), age, national origin, marital status, sexual orientation, gender identity, genetic information, military status, or disability.

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.