Slot Technician

Join to apply for the Slot Technician role at Ocean Downs Casino.

Location:

Berlin, MD 21811. Pay Range: $18.00 per hour. This is a full-time, year-round position with a comprehensive benefits package including medical, paid sick time, paid vacation time, paid personal time, holiday pay and 401k options. Ocean Downs Casino is part of Churchill Downs Incorporated (CDI); CDI is an inclusive and fun place to work.

• Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount.
• Repairs and maintains gaming-related equipment both on the gaming floor and in the gaming shop.
• Participates in installation, movement, conversions, and removal of gaming related equipment.
• Performs duties in a safe manner and reports any potential safety hazards to management team.
• Maintains required documentation of VLT moves/adds/retires, maintenance and repair logs.
• Ensures compliance with State Lottery Regulations, Internal Controls and company Policies & Procedures.
• Promotes outstanding customer relations.
• Promotes honesty and trust among the team.
• Performs all other duties as assigned.

• One (1) year of customer service experience in the gaming industry is preferred.
• Basic computer knowledge required.
• Knowledge of Microsoft Office products required, Oasis Gaming System knowledge helpful.
• Ability to perform basic math computation and handle large sums of money accurately.
• Ability to make judgements and decisions regarding guest and associate complaints
• Ability to read, write, speak, understand or communicate in English sufficiently to perform the necessary functions of this position.
• Ability to work in a fast paced environment and effectively communicate with guests, co-workers and management.
• Must be able to obtain and keep a License issued by the Maryland State Lottery Agency required of all Gaming Establishment employees

High School Diploma or Equivalent Required.

• Must be able to lift, pull, or push up to fifty (50) lbs. without difficulty, repeatedly.
• Must be able to sit, kneel, walk or stand for extended periods of time without difficulty. Must be able to reach with hands and use hands to finger, handle or feel objects, tools, or controls.
• Must be able to work a flexible schedule based on business needs which includes days, evenings, nights, weekends and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.