More jobs:
XFederal Help Desk Analyst; Tier 1
Job in
Ballenger Creek, Frederick County, Maryland, USA
Listed on 2026-03-05
Listing for:
Edgewater Federal Solutions
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Location: Ballenger Creek
A federal contracting company is seeking a Customer Support Analyst to provide Tier 1 support in a fast-paced service desk environment. You will assist customers through phone and ticketing systems, documenting issues and ensuring quality standards are met. Ideal candidates should have experience in customer support and excellent communication skills, with a willingness to work shifts including nights and weekends.
The company offers a supportive workspace and opportunities for growth.
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