Retention Specialist
Job in
Friendly, Prince George's County, Maryland, USA
Listed on 2026-01-22
Listing for:
Spy Alarms Ltd
Full Time, Contract
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Location: Friendly
A customer-centric service provider in Maryland is seeking a Customer Care Specialist to handle contract cancellations and resolve customer issues. You will work closely with another specialist to save contracts and maintain customer satisfaction. The ideal candidate is customer-focused, proactive, and confident in communicating solutions. The role offers a competitive salary, hybrid working after probation, and various employee benefits including a supportive team environment.
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