Customer Service Rep; Solomon's Road

Customer Service Rep(04659) - 3147 Solomon's Island Road

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Department: Store Operations
Job Title: CSR - Insider
FLSA Classification: Non-Exempt
Reports To: General Manager
Secondary Report: Regional Operations Manager
Direct Reports: N/A
Indirect Reports: N/A

Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we reward outstanding pizza making or upselling. You'll love the buzz of friendly competition.

There are two types of in‑store positions available:
Pizza Makers and Customer Service Representatives (CSRs). As a CSR you’ll still help out with pizza making, but you’ll be more about front‑line customer care.

• Taking orders over phone and in person
• Greeting customers within 10 seconds
• Building relationships with customers
• Upselling
• Cash handling
• Keeping the customer area clean
• Assisting Pizza Makers with toppings and dough

• Greater variety
• Smaller teams, easier friendships
• Flexible hours
• Fast career progression
• Training opportunities & rewards

• An exceptional and positive attitude
• Must be 16 years of age or older
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co‑Team Members to process orders both over the phone and in person
• Talking and hearing on telephone
• Near and mid‑range vision for most in‑store tasks
• Depth perception
• Ability to differentiate between hot and cold surfaces
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
• Ability to stand for long periods of time: most tasks are performed from a standing position

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza® is an Equal Opportunity Employer.