Marketing Special Events and Promotions Representative - Part Time
Listed on 2026-01-12
-
Customer Service/HelpDesk
Event Manager / Planner, Customer Service Rep -
Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
Min Compensation
USD $17.00/Hr.
Max CompensationUSD $17.00/Hr.
OverviewWhy We Need Your Talents:
Our special event reps are responsible for attending events, campaigns, and conferences on behalf of Maryland Live! As part of the marketing team, they are an important facet of the company as they share their knowledge with clients about the range of products and services that we offer.
In this entry-level marketing and event planning position; excellent communication, interpersonal, and customer service skills are a must! An event representative should have a pleasant and outgoing personality, professional demeanor, and flexibility with their schedule.
Compensation: $17.00/hr
ResponsibilitiesWhere You'll Make an Impact:
- Complete training on all promotional systems as directed by supervisor
- Oversee setup/breakdown for events & promotions
- Engage with guests in a friendly and professional manner
- Answer customer inquiries
- Manage promotional inventory during events
- Record customer information within the program database
- Ensure all items given to guests are properly redeemed and accounted for on their accounts using the gaming system
- Assist guests with issues at promotional kiosks during promotions
- Provide detailed reports to supervisor on event strengths and opportunities
- Ensure marketing programs are successful from start to finish
- Support guests according to customer service policies
Skills to Help You Succeed:
- Excellent customer service
- Strong interpersonal communication
- Flexible schedule
- Event planning
- VIP services
- Strong organizational skills
Must-Haves:
- High School Diploma or five years of professional experience
- Bachelor's Degree in Marketing or Entertainment field preferred
- Upbeat & Positive Attitude
- Proficiency in Microsoft Office suite
Physical Requirements:
- Lifting, pushing, and carrying up to 20 lbs.
- Infrequent bending/kneeling
- Frequent walking, standing, and sitting
- Climbing steps
- Occasional travel
Perks We Offer You:
- Comprehensive health benefits for full-time and part-time team members and dependents
- Free Basic Life Insurance
- Free Short and Long-Term Disability
- Retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center (Maryland Property only)
- Career growth opportunities
- Rewards & Recognition Programs
- Annual Merit Pay Increases
- Performance and Service Bonuses
- Free parking
- Free food and discounted meals
- Hotel, Food & Beverage, and Entertainment discounts
Life at Live!
Expect to:
- Be part of an exciting, unique experience
- Prioritize service and community
- Valuing diversity and teamwork
- Grow professionally with the right tools and resources
- Work hard and have fun
Live! is a 24/7 high-energy casino environment, requiring energy and urgency. The environment includes exposure to smoke, bright lights, and loud noises, and smoking is permitted.
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