Revenue Operations Specialist

Job Title: Revenue Operations Specialist

Location: National Harbor, MD (Hybrid)

Type: Full Time

Compensation: $80,000 to $100,000 DOE, Annually

Please note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Cloudforce is seeking a results-driven and detail-oriented Revenue Operations Specialist to join our team. This is a hands‑on, mid‑level role responsible for directly managing and optimizing our revenue processes and systems, with a focus on supporting our sales, marketing, and customer success teams. The ideal candidate will have practical business and technical experience with Hub Spot and Gong, and a passion for driving operational excellence in a fast‑paced, mission‑driven environment.

• Hands‑On Systems Administration: Directly manage and optimize Hub Spot CRM and Gong platforms, including configuration, workflow automation, integrations, and troubleshooting to ensure data integrity, user adoption, and alignment with business goals.
• Revenue Process Optimization: Analyze and streamline lead‑to‑cash processes to maximize efficiency and revenue growth across sales, marketing, and customer success.
• Reporting & Analytics: Build and maintain dashboards, reports, and KPIs to provide actionable insights for leadership and revenue teams.
• Cross‑Functional
  
  Collaboration:
  
  Work closely with sales, marketing, finance, and customer success to ensure alignment of processes, data, and technology.
• Enablement & Training: Train and support end‑users on Hub Spot and Gong best practices, workflows, and new features.
• Data Management: Oversee data hygiene, segmentation, and enrichment to support targeted campaigns and accurate forecasting.
• Project Management: Lead and support projects focused on process improvement, tool integration, and scaling revenue operations.
• Compliance & Security: Ensure adherence to data privacy and security standards, especially in regulated industries such as education and healthcare/life sciences.

• 3–5 years of hands‑on experience in revenue operations, sales operations, or a related role within a SaaS or enterprise software environment.
• Proven, hands‑on experience administering and optimizing Hub Spot and Gong (certifications a plus).
• Strong analytical skills with experience building reports and dashboards.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects and priorities in a dynamic environment.

• Learn and explore modern technologies.
• Perform as a self‑starter and manage your own time.
• Join monthly company outings and quarterly local service projects.
• Eat lunch as a team every Friday and have your hand at conquering our reigning ping‑pong champions.

• Outstanding opportunities to learn, grow, and expand your network.
• Excellent compensation, benefits, and generous incentives.
• Complimentary snacks to keep you focused.
• Super cutting‑edge technology.
• State‑of‑the‑art workspace.
• Community involvement.
• Great team synergy.
• Friday lunch and shenanigans… on us!
• Incentive program for investing in your growth.
• 401(K) savings plan and education reimbursement.
• 24/7 access to a modern gym with Tonal and Peloton.
• Free monthly garage parking with direct private access to the office.
• Brand‑new, sun‑filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.
• Medical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.
• Paid parental leave, including adoption and foster care placement.
• PTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentive opportunities to earn more PTO!).
• 9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.

Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the…