Parts Counterperson

Parts Counterperson

Preston Automotive Group is excited to announce an opening for a motivated Parts Counterperson at our brand-new Ford Pro Elite facility in Pittsville, Maryland. This role supports Ford Pro commercial customers, providing parts and service that keep their businesses moving.

• Assist technicians, service advisors, and customers at the parts counter in a timely and professional manner
• Accurately identify, quote, and distribute Ford parts for retail, wholesale, and commercial repair orders
• Support Ford Pro and Commercial customers by ensuring quick turnaround and prioritization when needed
• Process parts orders, special orders, returns, and credits accurately
• Maintain proper documentation for parts issued on repair orders
• Work closely with service, warranty, and commercial teams to ensure repair orders are closed efficiently
• Maintain inventory accuracy, including stocking, binning, and cycle counts
• Receive, verify, and stock incoming parts shipments
• Handle core returns and warranty-related parts procedures
• Maintain a clean, organized, and safe parts department
• Follow all dealership and manufacturer policies and procedures

• Previous automotive parts counter experience required
• Ford dealership experience strongly preferred
• Commercial / Ford Pro experience highly desired
• CDK experience is a huge plus
• Strong knowledge of automotive parts, catalogs, and ordering processes
• Ability to work efficiently in a fast‑paced, high‑volume environment
• Excellent organizational, communication, and customer service skills
• Strong attention to detail and accuracy
• Ability to prioritize urgent repair orders and multitask effectively
• Basic computer proficiency and willingness to learn new systems
• Dependable, punctual, and team‑oriented

• Opportunity to work in a brand‑new, state‑of‑the‑art Ford Pro Elite facility
• Competitive pay based on experience
• Full benefits package including health, dental, vision, 401(k), and paid time off
• Ongoing Ford and professional training opportunities
• Long‑term career growth with Preston Automotive Group
• Supportive leadership and a team‑focused work environment