Administrative Assistant; Hanover, MD

Job Overview

Compensation: $20–$25 hourly

Location:

Hanover, MD, Monday–Friday, Full Time

Coach USA/Dillons in Hanover seeks a highly organized and detail-oriented Administrative Assistant for the front office. The role supports all office operations—answering phones, scheduling, data entry, office upkeep, mail, and emails—and assists the Vice President/General Manager with routine and special functions, including evening events.

• Health, Dental, and Vision Insurance
• Company‑paid and voluntary term life insurance
• 401(k) plan
• Generous paid time off
• Employee Assistance Program (EAP)
• Free “Tickets At Work” membership for exclusive employee deals
• Growth opportunities within one of the largest privately‑held transportation companies in North America
• Paid weekly

• Manage day‑to‑day professional business of the VP/GM: screen calls, emails, and correspondence with follow‑up
• Coordinate managerial appointments, meetings, events, interviews, and calendars
• Arrange travel (flights, car service, hotels) as needed
• Prepare documents and reports and communicate with the VP/GM
• Prepare expense reports
• Handle mail distribution
• Answer and transfer operator calls
• Assist callers with inquiries
• Quote and book charters via phone, email, or walk‑in
• Follow up on payments, upload signed contracts, and enter charter payments
• Process credit‑card payments from customers
• Prepare expense money & envelopes for charters
• Prepare driver paperwork (maps, instructions, work orders)
• Manage employee uniforms (ordering, distributing, vouchers)
• Order office supplies
• Plan meetings and take minutes
• Execute projects requested by supervisor
• Perform other administrative tasks as needed in the Sales/General Manager office

• Excellent verbal and written communication skills
• Friendly manner and well‑groomed appearance
• Reliable transportation with ability to travel
• Proficiency in Microsoft Office suite
• Ability to work with all internal and external stakeholders
• Multi‑tasking and meeting/exceeding expectations
• Strong organizational and analytical skills
• Strong sense of responsibility and initiative
• Time‑management skills
• Adaptability
• Energetic and flexible demeanor
• Handle confidential information
• Attention to detail and accuracy
• Present information clearly in various formats and settings
• Reasoning capability for problem solving with multiple variables
• Transportation industry experience is a plus

Coach USA welcomes open-minded, talented individuals and looks forward to hearing from you.
APPLY NOW!

Coach USA is an Equal Employment Opportunity employer. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, disability, veteran status, or other protected class.