Administrative Support

Overview

Job Description
:

Title:

Bi-Lingual / Spanish/English Operations Administrative Support;

Location:

Owings Mills, MD - This is an in-person position. Position Status:
Full time;
Benefits Eligibility:
Yes.

Job Description:

The Operations Administrative role is responsible for supporting the growing Operations Department. This role is instrumental in supporting Operations Managers to correspond with field staff and meet client needs, especially scheduling and staffing.

• Support the Operations department administratively by communicating with Operations Managers and cleaners in the field for various needs
• Assist the recruiting efforts as needed
• Approve employee timecards in ADP for certain large company accounts
• Assist with site supply orders as needed
• Assist new hires with the onboarding process via ADP
• Manage large amounts of inbound and outbound calls in a timely manner

• Written and verbal fluency in both English and Spanish
• The ability to work both independently and as part of a team
• The ability to work in a fast-paced environment
• Multitasking capabilities
• Strong organizational skills, thoroughness, attention to detail, verbal and written communication skills, leadership skills, and sales skills
• Experience working in a multi-state, mid-to-large size company (~500 employees) a plus
• Must be proficient in basic computer programs such as the Microsoft Office suite
• Experience working with unions a plus
• Experience working in the commercial cleaning industry a plus
• Customer service: 5 years (Required)

• High School Diploma required, but a bachelor’s degree in Business, Human Resources or relevant field is a plus.