Assistant Director of Records and Registration

About Us:

Founded in 1968 to meet the post-secondary and continuing education needs of Cecil County residents, Cecil College has been serving the community and shaping its future for more than 50 years. The College is governed by a Board of Trustees appointed by the governor. The College’s fifth president, Dr. Mary Way Bolt, reports directly to the Board of Trustees.

Cecil College is centrally located in Maryland’s most northeastern county, just one half mile from Interstate 95. It is easily accessible from Philadelphia and Baltimore, as well as from Wilmington, Delaware.

With a diverse student population, Cecil College enrolls approximately 2,500 credit students and 3,400 non-credit students. Cecil offers associate degrees, certificate programs and non-credit classes. Cecil offers a variety of associate degree and certificate programs.

Through its open admissions policy, Cecil College provides learning opportunities for all who have the desire and ability to benefit from its courses and programs, regardless of age, gender, ethnic origin, sexual orientation, disability, or socioeconomic status.

Employees of Cecil College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia, or the District of Columbia.
Applicants must be currently authorized to work in the US, as the College does not offer Visa sponsor ships.

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This position reports to the Registrar and is responsible for the credit and non-credit registration operations of Cecil College. The Assistant Director of Records and Registration provides daily supervision and guidance to the part-time staff (six to eight) and student workers regarding all registration issues. This position includes responsibility for compliance with institutional policies and procedures, and also with adherence to state and federal compliance standards.

The Assistant Director of Records and Registration is expected to provide effective and timely communications, excellent (internal and external) customer service, and improvement of office procedures.

• Supervises the daily operations of the Records and Registration Offices to include staff scheduling, training, mentoring, and guidance for multiple sites
• Provides direct service to students and community members who wish to register for courses or programs.
• Assists with the maintenance of institutional compliance related to FERPA.
• Provides assistance in compiling reports and responding to queries pertaining to institutional, state, and National Student Clearinghouse reporting.
• Prepares student files for auditing purposes and updates information for related state reporting.
• Coordinates and facilitates data reconciliation related to student records.
• Facilitates technology upgrades needed to enhance and continuously improve the student registration and records system.
• Assists with training departmental staff on all system upgrades related to records and registration in the Student Information System and the student portal.
• Oversees the use of specific database software including Diplomas on Demand, Doc Star, and Colleague.
• Facilitates and maintains graduation applications, final audits, and the printing and delivery of diplomas.
• Prepares graduation reports.
• Updates and maintains accurate degree audit information in all applicable databases.
• Processes transcript evaluations in the Student Information System in an accurate, consistent, and timely manner.
• Assists the Registrar in the preparation of the online College Catalog.
• Ensures that student files are in compliance with the Records and Retention Disposal Schedule.
• Facilitates the processing of withdrawals, grade changes, program changes, and all forms related to records and registration.
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• Oversees enrollment verification for the Amazon Career Choice Program.
• Manages daily operations of the Records and Registration Offices to include staff scheduling and training for multiple sites.
• Acts as a college representative on external committees, as requested.
• Participates…