Scan and Score Administrator

Posted Wednesday, January 21, 2026 at 5:00 AM

About Us:

Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.

Job Title: Scan and Score Administrator
Reports To:Director of Global Test Center Support

Location: White Marsh, MD

The position of SCAN AND SCORE ADMINISTRATOR will be responsible for scanning and completing all document management associated tasks related to Nurse Aide. Also, for scanning paper answer sheets using premises equipment and then uploading these results into our proprietary results management applications. The scanning will be conducted utilizing custom written desktop applications that interface with the physical desktop scanner, as well as processing all documents in a secure environment.

The scanning and Nurse Aide processes are conducted daily for our testing clients. These results come back in large quantities; results need to be scored quickly. All scanning needs to be conducted with 100% accuracy to ensure our candidates are scored fairly.

This position will report directly to the Document Management Supervisor.

• Receive batches of answer sheets for scoring from the mail room (distribution center)
• Operate desktop software to scan in results
• Handle online application for updating result data into systems
• Run error reports to identify any errors on the manual answer sheets
• Follow standard operating procedure (SOP) for each client to execute peripheral jobs, includes reporting, certificate printing, and filing
• Communicate with all teams for any issues
• Update tracking system to enable us to track service levels to our clients
• Perform quality control on scanning process for other team members
• Coordinate interaction between the teams involved to ensure that issues affecting projects are effectively resolved
• Assist with scanning Nurse Aide documents into On-Base

• Excellent time management and organizational skills.
• Detail oriented and ability to follow many different processes
• Good PC skills in a Windows based environment (including MS Office--Excel, Word, Access, etc.)
• Ability to learn new processes and execute efficiently
• Good verbal and written communication skills
• Ability to multi-task and prioritize
• Prior work-related experience is a plus
• Experience in a secured environment preferred
• Attention to detail is an absolute must
• Proficient computer skills, including Microsoft Word and Excel
• Experience with small package shipping preferred
• Experience with paper or printed material storage and distribution preferred

• Able to lift up to 50lbs required

Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation,race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.