Mail Clerk

Our Client, a Health Insurance company, is looking for a Mail Clerk for their Columbia, MD location.

• High School Diploma or GED
• 1 year clerical experience or mail handling
• Knowledge,
  
  Skills and Abilities
  
  (KSAs)
• Strong customer service orientation, Proficient
• Ability to recognize, analyze, and solve a variety of problems., Proficient
• Basic computer skills., Proficient
• Excellent communication skills both written and verbal., Proficient
• Basic computer proficiency; ability to stand for long periods of time; ability to correctly sort and scan large amounts of mail; ability to work independently and in a team environment.
• The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
• Must be able to effectively work in a fast‑paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.