J Camps Admin and Outreach Coordinator

J Camps Admin and Outreach Coordinator
The Jewish Community Center of Greater Baltimore

The Jewish Community Center of Greater Baltimore (JCC) was founded in 1854 and has evolved into an organization of vitality and diversity. In keeping with its Jewish values, JCC is committed to enhancing the general welfare of the total community and fostering Jewish life and values. The JCC offers a stimulating, supportive work environment that celebrates diversity and empowers staff to make a positive impact on the lives of young people.

SUMMARY

Under the supervision of the Senior Director of J Camps, the J Camps Admin and Outreach Coordinator provides administrative support for the J Camps department. The role involves working closely with J Camp families and staff to ensure accurate registration, paperwork, and payment entry into J Camps software systems. The coordinator also oversees community engagement, maintains partner relationships, creates systems for organizing camper and staff information, and prepares and shares rosters and reports as necessary.

• Communicate professionally and effectively with parents, campers, directors, and JCC staff.
• Serve as a concierge for parents and collaborate with the camp team on camper recruitment and retention for J Camps and J Kids.
  • Work with the camp team to implement a recruitment plan to attract new camper families.
  • Implement a lead follow‑up protocol and ensure consistent follow‑through for J Camps and J Kids.
  • Send monthly birthday cards to J Camps families to maintain engagement.
• Oversee community partnerships and take the lead on tabling events, including those held on weekends or evenings.
• Accurately input payment and additional camper information into J Camps CRM systems including Camp Minder and Salesforce/Traction Rec.
• Collaborate with the HR department to manage and collect seasonal staff paperwork.
• Work with the Assistant Director of J Camps to plan recruitment events.
  • Create camper recruitment events such as the Howard County reunion.
  • Lead the planning of the annual staff reunion.
• Implement a system for collecting and organizing camper and staff forms.
• Oversee and manage the indoor and outdoor camp offices, camp closets, and all camp supplies.
• Supervise seasonal camp administrative staff.
• Collaborate with the Assistant Director of J Camps to complete tasks in Camp Minder:
  • Create and distribute weekly rosters and reports to all J Camps Directors during the summer.
  • Review and finalize new camper registrations and process applications.
  • Manage Camp Minder reports including bunking, transportation, carpool, and busing capacity reports.
  • Oversee the camper waitlist and communicate with wait‑listed families.

• Strong customer service skills.
• Prior experience in an administrative capacity preferred.
• Ability to collaborate effectively in a team environment, work independently, and manage multiple tasks while meeting deadlines.
• Desire to make a positive impact on the lives of young people.
• Demonstrated ability to communicate effectively with parents and campers.
• Excellent interpersonal skills.
• Excellent written and verbal communication skills.
• Highly organized, with a strong emphasis on attention to detail.
• Prior experience in managing paperwork and office files is a plus.
• Prior experience working in a summer camp or youth‑oriented setting is preferred.
• Flexibility to work some evenings and weekends; full availability required during the camp season (May–August), with no vacation during that time.
• Comfortable with Jewish traditions and practices.
• Proficient in Microsoft Office Suite, including Excel, Word and Outlook.

While performing the duties of this position, the employee is regularly required to manipulate objects or tools, communicate verbally or hear. The employee frequently requires sitting and using hands and arms. The role requires sufficient mobility to assist others with limited mobility and to respond appropriately to participant behavior requiring physical action, such as running or restraining. The employee may be asked to assist with transferring participants from wheelchairs.

Occasional lifting and/or moving up to 25…