Receptionist, Administrative​/Clerical

About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone feels they belong.

The role focuses on welcoming clients, answering phones, and matching clients with the appropriate tax professional. It requires flexibility in scheduling and strong customer‑service skills.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients per their preferred timing.
• Ensure all client needs are met during service, both in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency with Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, Better You.
• Neurodiversity and caregiver support available.
• Various discounts on everyday items and services.
• Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.
• Access to virtual fitness center programs and associate discount program.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

$11.00 – $27.00 / hour.

Seniority level:
Not applicable.

Employment type:

Full‑time. Job function:
Administrative. Industries:
Retail. Job : #19201.