Area Supervisor

Join to apply for the Area Supervisor role at Ross Stores, Inc.

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings, all while providing a fun and exciting treasure‑hunt experience.

• Success – our winning team pursues excellence while learning and evolving.
• Career growth – we develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – we work together to solve hard problems and find the right solutions.
• Commitment to Diversity, Equality & Inclusion, and our community – we celebrate the backgrounds, identities and ideas of those who work and shop with us because our differences make us stronger.

Our corporate headquarters are in Dublin, CA, with buying offices in New York City, Los Angeles and Boston and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, Ross is a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store and for general operations and supervision of the Store when functioning as the Manager on Duty. Responsibilities include opening and closing the Store, supervising Associates, maintaining merchandise presentation, keeping a clean work area, and executing and supervising Company operational processes.

• Safety is the number one priority and safe behaviors are practiced in everything we do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone, immediately correcting or reporting any unsafe conditions or practices.
• Responsible for security of the building, entrance/exit control, EAS device checks, cash office security, armored carrier pick‑ups and register area.
• Remove clutter and ensure safe, clear egress to emergency exits.
• Responsible for customer safety including accident prevention, reporting and emergency procedures.
• Test all fire alarm systems as scheduled; respond to after‑hours alarms when requested.

• Treat all Customers, Associates and other leaders with respect.
• Demonstrate courtesy, friendliness and professionalism at all times; recognize Associates through Company recognition programs.

• Represent and support the Company brand at all times.
• Maintain a professional appearance in accordance with the Company Dress Code; ensure all Associates adhere to the Dress Code.
• Keep all areas of the Store clean, well‑maintained and merchandised to standard.
• Responsible for daily trash removal.

• Ensure recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks and following up per best practice.
• Responsible for receiving merchandise trucks and non‑merchandise inbound deliveries.
• Process all merchandise with a sense of urgency.
• Maintain cleanliness and organization of all stockrooms; secure and process any back‑stock; merchandize departments including back‑stock.
• Reduce loss due to damage; comply with monthly presentation guidelines; manage floor moves, signing, promotional signing and re‑wraps.

• Understood and comply with the Loss Prevention Awareness Program; maintain a large customer‑service presence on the sales floor.
• Maintain the PVM system.
• Conduct “Code 50” package inspections.
• Execute all Company Best Practices, minimizing steps and touches.

• Ensure Associates execute at Company standards at the Front End.
• Maintain pace, energy and presence at the Front End to expedite customer wait time.
• Train and coach Associates on cash registers, shortage control policies and other front‑end procedures.
• Control Retail Associates’ break schedule for backs, lunches and breaks.
• Ensure all equipment is functioning properly; maintain…