Supervisory Administrative Officer

This position serves as the Supervisory Administrative Officer for the Care in the Community (CITC) Service line at the Martinsburg VAMC. The position reports directly to the CITC Service Chief under the direction of the MCD. The will have a wide latitude of judgment and responsibility under the Chief of the service. The Supervisory responsibilities include supervision of the financial management specialist and the program analyst and other administrative staff defined by the service chief.

Major Duties:

* Responsible for the overall administrative management of the Office of Community Care, which includes interpreting both VHA and VACO administrative policies, developing and implementing local policies, procedures, defining administrative requirements, and providing advice to service line leadership on related issues.

* The incumbent will understand and be a subject matter expert on the governing legislation that provide program authority and eligibility to Veterans. The incumbent serves as the principal advisor to the service line on all administrative management matters associated with programs, processes, policies and operations and composes/generates a wide variety of correspondence and reports for the Service Line.

* Responsible for management improvement, productivity improvement, management controls, and short and long-range planning to improve the effectiveness and efficiency of the program.

* Will have primary responsibility for researching and performing detailed analysis of national Office of Integrated Veterans Care policies to determine the impact on local operations and advises management on best practices. Will have primary responsibility for planning and conducting studies to evaluate the effectiveness and efficiency and develop recommendations for improvement and problem resolution to CITC Chief and MVAMC executive leadership for their concurrence.

* Serves as a station liaison and subject matter expert for referrals to Care in the Community through the utilization of the following: traditional fee service package, DOD Sharing Agreements, Affiliated Veterans Care Agreements, National Contracts, Local Contracts with National Third-Party Administration.

* Manages the operations, rules and regulations, guidelines for Care in the Community, Mission Legislation or applicable laws with a full understanding of the program, care coordination, scheduling, directives and consult management. Ensures that administrative processes are in place to keep service supervisors and clinicians informed of organizational updates, and/or program changes impacting their programs.

* Performs all other duties as assigned.

Work Schedule:

7:30am - 4:00pm, 8:00am - 4:30pm, Monday - Friday

Telework:
Telework eligibility will be discussed during the interview process.

Virtual:
This is not a virtual position.

Position Description/PD#:
Supervisory Administrative Officer/PD230010

Relocation/Recruitment

Incentives:

Not Authorized

Critical Skills Incentive (CSI):
Not Approved

Permanent Change of Station (PCS):
Not Authorized