CFS Specialist​/Case Manager

CFS Specialist / Case Manager – $600 Sign On Bonus

Job Title: CFS Specialist / Case Manager

Program: Coordinated Family Support (CFS)

Reports to: CFS Program Manager, COO

Work Location(s): Contra Costa and possibly Alameda Counties

Hours: 9:00am–5:00pm (Semi-Flexible)

Pay Range: $22.00–$27.00 an hour (Based on experience)

Hiring Bonus: $600 ($200 after the first full week with clients and $400 after 90 days)

The Coordinated Family Supports (CFS) Specialist is responsible for providing comprehensive case management (small caseload) and support services to adults with intellectual and developmental disabilities who choose to remain in the family home. The role involves coordinating access to resources, facilitating service delivery, and supporting long-term planning to promote stability and independence. The CFS Specialist collaborates with families, service providers, and community agencies to ensure individualized, culturally responsive support across Contra Costa and possibly Alameda Counties.

• 2–4 year degree preferably in the human services field; OR
• General studies with a minimum of 1 year of experience in developmental disabilities or related field; OR
• A reasonable combination of the above education and experience requirements.

• Valid California driver’s license
• Clean driving record (DMV printout required)
• Current vehicle registration and use of a vehicle in good running condition during work hours
• Must have valid auto insurance with $100,000–$300,000 bodily injury liability insurance

• Must pass DOJ fingerprinting/criminal background check
• Must obtain CPR/First Aid certification
• Willingness and ability to perform essential functions such as answering phone and computer-based tasks
• Ability to work collaboratively with consumers and co-workers
• Ability to work independently and handle multiple priorities
• Strong verbal and written communication skills
• Tuberculosis Clearance Screen
• Provide documents required for I‑9 employment eligibility

• Identify and coordinate supports for individuals with I/DD to remain in the family home
• Conduct intake, assessment, and service planning
• Assist with navigation of public services (e.g., Medi‑Cal, IHSS, Social Security)
• Facilitate education related to diagnosis and needs
• Coordinate consistency and quality of services from support professionals
• Assist with appointment scheduling and coordination
• Identify transportation and backup services as needed
• Support long‑term planning including for those with aging caregivers
• Deliver training to promote independence and inclusion
• Ensure services are culturally and linguistically appropriate
• Prepare and submit quarterly service progress reports
• Report Special Incidents and Suspected Abuse as required
• Report abuse within 24 hours and notify supervisors of significant client changes
• Perform general administrative tasks as assigned

• Maintain Thrive’s stability and reputation through professional conduct
• Follow all applicable policies, procedures, and laws
• Practice strong communication and support team efforts

• Understanding of developmental disabilities, mental health, and adult protective services
• Strong organizational, record‑keeping, and analytical skills
• Proficient in conflict resolution and community navigation
• Effective interpersonal and team communication

• $600 hiring bonus ($200 after the first full week and $400 after 90 days)
• Health Insurance, Dental & Vision coverage
• Costco Membership
• Flexible Spending Account
• Mileage reimbursement
• Employee assistance program
• Employer Matching 401k

• Signing bonus

• Computers, phones, tablets, general office and household equipment
• Office 365, EHR systems, time tracking, video conferencing, LMS platforms

Note:

Tools used may vary depending on agency needs.

Applicants for appointment to this position will be required to submit a formal application and may be subject to a rating of education and experience, oral interview and/or reference check. Job‑related tests may be required of any applicant.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.