Departmental Human Resources Analyst II; Leave Administration

Overview

Contra Costa County is recruiting for one (1) Departmental Human Resources Analyst II vacancy in the Health Services Department, focusing on leave administration work. However, the eligible list resulting from this recruitment may also be used to fill other vacancies countywide.

Contra Costa Health Services is the largest Department in Contra Costa County, with over 4,600 employees in various disciplines such as Nurses, Doctors, Clerks, Janitors, Mental Health Specialists, and Lab Technicians. We are looking for someone to join our dynamic, dedicated, and cohesive Leave Administration Team. This assignment will require you to manage a fluid caseload of approximately 700-1,100 cases of various leaves in partnership with another Leave Administrator.

You will also have clerical support and dedicated oversight from a manager in the Personnel Unit. If you are interested in working with people representing a myriad of job classifications that provide critical support and services to the 1 million+ residents of Contra Costa County, Health Services is the place for you.

We are looking for someone who is:

• Innovative — We are constantly looking at ways to improve the way we work!
• Creative — You may encounter unique problems that require creative solutions.
• A leader — You will be responsible for managing a high volume workload and making decisions without a lot of oversight.
• Tech Savvy — We use several systems to track and manage leaves of absence.
• Supportive — Our employees may be experiencing personal hardships and will need assistance navigating the different types of leave they can use.
• Customer Service Oriented — You will need to communicate clearly with employees and their supervisors in a timely manner.
• Resolute — At times you will have to be firm with your position to ensure the Department is following the applicable laws.

• Implementing and maintaining the Leave Management Program for a large department within the County
• Managing long-term leaves, FMLA/CFRA, ADA, and Workers’ Compensation
• Facilitating interactive meetings
• Providing clear communication to employees about their eligibility for leaves
• Coaching supervisors on what they can and cannot say to employees about their leave of absence
• Assisting with HR Generalist duties as needed, including Employee and Labor Relations, Mentoring, and Training

• We have a strong and supportive team environment
• We consistently offer learning opportunities
• You will have the ability to engage in innovative and creative problem-solving sessions
• You will make an impact on our staff’s success in their jobs
• You may have the opportunity to be a part of special committees/work groups that provide solutions to issues at a departmental and County level

• You will need to have patience while waiting for things to move forward
• You may need to work within the parameters of complicated or antiquated processes and procedures
• You will need to know how to apply County policies and State and Federal laws to make decisions
• The Department may use information you provide to make employment decisions that could negatively impact the employee

• Critical Thinking — analytically and logically evaluating information, policies, and procedures
• Innovative Problem Solving — Identifying and analyzing problems in order to propose resolution and/or recommendations
• Delivering Results — Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
• Teamwork — Building and maintaining professional relationships, collaborating with others to achieve shared goals
• Political & Organizational Savvy — Working skillfully with politics, procedures, and protocols across organizational levels and boundaries
• Action & Results Focused (Taking Initiative) — Initiating tasks and focusing on accomplishment
• Adaptability — Responding positively to change and modifying behavior as the situation requires
• Attention to Detail — Focusing on the details of work content,…