Store - Huck's Store Manager

Overview

Store
- Huck's Store Manager role at Huck's Food and Fuel

This is a 100% Employee-Owned Company. Our Associates are expected to provide fast, friendly service and maintain high standards for customer service and store cleanliness. Our golden rule: “The customer is the most important person in all our stores.”

Job Title:

Huck’s Market Store Manager

Every store manager is responsible for the proper and efficient operation of the store within company policy and local laws in a manner that ensures profitability, while maintaining the highest level of customer service.

• Customer Service
  • Gives all customers prompt and courteous service adhering to Best In Class standards
  • Ensures store appearance reflects company expectations and standards
  • Ensures the store is open and ready for business during all hours
  • Handles customer conflicts using our MAKE IT RIGHT method
• Increase profits
  • Utilize all tools and departments to execute programs and policies
  • Manage expenses and sales to budget (or better)
  • Engage in neighborhood marketing through community involvement
  • Participate in suggestive selling contests by motivating Sales Associates
• General Management
  • Commit to Vision/Mission Statement (T.H.A.N.K.S.)
  • Recruit talented candidates for the Company
  • Schedule associates to meet business demands per labor planner program
  • Communicate effectively with store associates, Division Manager, and corporate office
  • Follows all federal, state and local laws and ordinances
  • Provide a role model of conduct for other associates
  • Control variable expenses; ensure adherence to uniform policy and customer service standards
  • Perform Store Manager checklists daily; ensure Sales Associate checklists are completed each shift
  • Post schedules two weeks in advance, per policy
• Accounting
  • Ensure all paperwork is done accurately and timely
  • Maintain inventory and cash loss within company guidelines
  • Conduct inventories, cash audits, cigarette counts, cost and supply audits as directed
  • Take store deposits to the bank daily, including weekends
  • Maintain sufficient change for operating hours
  • Send required documents to the store analysts
• Human Resources
  • Treat all associates with dignity and respect; apply proper personnel management techniques
  • Ensure that all associates receive breaks
  • Inform division manager of personnel issues affecting store performance
  • Support training programs; ensure associates are trained on duties
  • Record hours worked accurately and comply with the no work off the clock policy
  • Provide a harassment-free environment; comply with Responsible Retailing policy
  • Work with associates on ongoing training and development
  • Record hours worked in the workstation
• Security
  • Follow associate cash handling procedures
  • Maintain working surveillance equipment
  • Ensure a safe shopping and working environment
  • Protect company assets, including cash and merchandise
  • Follow vendor check-in procedures per policy
  • Keep cash in safe, cash register, or bank
• Merchandising
  • Post promotional signs on the assigned dates
  • Use current plan-o-grams
  • Communicate with the District Manager for special needs or requests
  • Ensure merchandise orders prevent out-of-stocks and maintain inventory
  • Work with Direct Store Delivery vendors to maintain stock
  • Monitor inventory levels and prevent out of stocks
  • Keep food service areas clean and follow sanitation procedures
• Maintenance
  • Keep floors clean and maintained
  • Report maintenance problems to the Huck’s Solution Center
  • Ensure equipment is in working order with proper procedures
• Safety
  • Ensure ladders are used properly; follow lifting procedures
  • Use wet floor signs and floor dryers as required
  • Promptly report accidents and injuries to District Manager and corporate office
  • Ensure EPA regulations and UST procedures are met

• Competitive salary commensurate with experience
• Comprehensive benefits: health, dental, vision, life insurances, ESOP, 401K with match, PTO, holidays
• Opportunities for career advancement and professional development
• Employee discounts for food and fuel

Equal Opportunity Huck’s is an equal opportunity employer. We are committed to treating all applicants and team members fairly based on abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.

Location:

Troy, TN | Salary: $42,000.00-$44,000.00