Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T0805

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0805)

Join to apply for the Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0805) role at Target

Starting Hourly Rate / Salario por Hora Inicial: $15.00 USD per hour

ALL ABOUT TARGET - Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT - Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in meaningful experiences that help team members build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, responsibilities typically include:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• Engage with guests to help solve their specific needs
• Make guests aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the store to solve issues and improve guest experience
• Thank guests and acknowledge their choice to shop at Target
• Know and speak to the benefits of Target Loyalty programs and assist with enrollment as needed
• Scan and bag items efficiently, accurately and in compliance with safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Explain features and offerings within the Target App, including Wallet
• Be familiar with Order Pick-Up, Drive Up and online ordering and guide guests to enroll, activate and use these features
• Assist with returns following store policies and escalate as needed
• Maintain a clean, clutter-free work area and stock supplies during store hours
• Demonstrate ethical conduct, safety and compliance
• Work safely at all times; follow safety policies and training; report hazards
• Support guest services such as Order Pick Up, Drive-Up orders and returns with compliance to laws
• All other duties based on business needs

What we are looking for

• You enjoy interacting and helping others – including guests and fellow team members
• You thrive in a fast-moving, highly active environment where teamwork, flexibility and problem solving are key
• You are open to a flexible schedule with varying hours or shifts (including nights, weekends, holidays)

Skills and capabilities we look for from the start:

• Effective communication and attentive to guests' needs
• Welcoming and helpful attitude toward guests and teammates
• Attention to detail while prioritizing tasks
• Willingness to educate guests and engage around products and services
• Ability to operate handheld scanners and other technology
• Ability to work independently and as part of a team
• Ability to stay focused and composed in a fast-paced environment and manage multiple tasks

Basic expectations and conditions:

• Accurately handle checkout operations and support cash office tasks as needed
• Scan, handle and move merchandise safely; may lift up to 44 pounds with or without assistance
• Flexible schedule with reliable attendance
• Ability to remain mobile for the duration of a shift
• Exposure to varying temperatures and other elements while performing duties

Benefits - Competitive benefits including financial and education to well-being and beyond. See  for details. Americans With Disabilities Act (ADA) compliance and accommodations information available

Applications for this role are accepted on an ongoing basis and there is no Final date to receive applications. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.

• Entry level

• Part-time

• Legal

• Retail

Americans With Disabilities Act (ADA) information available as described above.