Health Services Coordinator - Med-Peds​/Family Medicine

Overview

Job Title:

Health Services Coordinator - Med-Peds/Family Medicine. Cost Center:  Mfld-Med-Peds. Scheduled Weekly

Hours:

40. Employee Type:
Regular.

Work Shift:

Mon-Fri; day shifts (United States of America).

The Health Service Coordinator (HSC) provides general clinical, clerical, and technical support to nurses in IQIPS, to include Nurse Line, Care Management, Community Health Access, and Patient Care departments. The HSC role requires telephonic interpersonal skills characterized by clear communication in an empathetic and professional manner. The position requires the ability to make decisions consistent with Marshfield Clinic Health System’s policy/departmental protocol, with strict observance of patient confidentiality.

Education

Minimum

Required:

None

Preferred/Optional:
Completion of a Medical Terminology course. Graduate of a Health Unit Coordinator, Medical Office Specialist, or Medical Secretary program. Education beyond high school must be from an accredited institution recognized by the Council for Higher Education and Accreditation.

Minimum

Required:

Excellent written and verbal communication skills. Demonstrated keyboard, computer, and telephone proficiency.

Preferred/Optional: Six months previous experience in a healthcare facility to include direct patient contact or previous customer service experience.

The following licensure(s), certification(s), registration(s), etc., are required for this position. Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum

Required:

None

Preferred/Optional: None

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid. This is a condition of employment. Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.