Commercial Loan Processor

Benefits

• 401(k) matching
• Health insurance
• Paid time off

Provides accurate and timely support to the lending staff for processing commercial loans and perfecting collateral while ensuring applicable policies, procedures and regulations are followed. Interaction with internal and external customers is expected to provide an exceptional customer experience at all times.

• Processes and maintains commercial loan documentation and files, in a timely and accurate manner. Has oversight and accountability for commercial loan operations. Serves as the Bank’s subject matter expert relating to commercial loan processing.
• Compiles, sorts and verifies accuracy of data used for the completion of loan documentation. Request title and lien searches to perfect collateral. Establishes and organizes credit files. Makes contacts to resolve questions, inconsistencies or missing data.
• Establishes and organizes the credit file and forwards the closed loan file to Loan Administration/Support.
• Answers external and internal customer inquiries for loan questions, ensuring prompt and accurate problem resolution occurs to ensure satisfactory customer service.
• Is well‑versed with new developments and trends pertaining to related regulations.
• Seeks opportunities to strengthen ties between the Bank and the community and maintains a positive, professional, and respectful image of the Bank.
• Performs other duties as may be assigned by Board or Supervisor.

• High school diploma or general education degree (GED)
• Banking related education is preferred
• One year banking and/or loan operations experience is preferred

• Able to adjust quickly to different work situations; remain composed under pressure and in stressful situations.

• Regard for important details to assure accuracy in every transaction performed; detect errors; follow through on corrections and details.

• Must embrace change and see change as opportunity. Must be willing to express and support management's ideas to affected staff.

• Respond sensitively to the needs and priorities of the customer; recognize and take appropriate action to meet their needs; establish an effective working relationship with customers to gain their respect and loyalty.

• The ability to express thoughts and ideas in a clear and concise manner, both orally and in written form to a variety of audiences and to all levels of staff.

• Project a positive image of the bank to all internal and external customers.

• Ability to effectively manage one’s time to complete work according to established deadlines. The ability to prioritize tasks to make the best use of time for high priority tasks.

• Must view oneself as part of an overall team. This includes supporting others throughout the entire bank to achieve the overall goals of the bank.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Valid driver’s license required for travel to Bank offices, training sessions, customer meetings, Bank and community meetings, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job‑related instructions and to perform other job‑related duties as requested, subject to all applicable state and federal laws. Certain job functions described herein may be subjected to possible modification in accordance with applicable state and federal laws.

There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate. All activities, demands, conditions, and requirements are linked to duties and responsibilities.