Social Work Supervisor

Overview

The Iowa Department of Health and Human Services (HHS), Division of Family Well-Being and Protection, Child Protective Services is seeking a Social Work Supervisor to join our team.

This position is a full-time role in the Family Well-Being and Protection Division. HHS works with families who have experienced abuse and neglect. You play a key role in preparing and supporting children and families to be successful, assisting families in realizing their full potential by working with them as experts, engaging in case planning with team members and the courts, and connecting families to community resources.

The role is to plan, direct and supervise a unit of social workers who conduct child abuse assessments and/or provide child welfare services. The typical schedule is Monday – Friday, 8:00 AM – 4:30 PM, with extra hours as needed including after-hours and weekend on-call rotation. In-office presence is required at the assigned location, with travel to other offices within the service area.

Mileage is paid at $0.50 per mile. A valid driver’s license is required; a state vehicle may be available upon request. The position is domiciled in Marshalltown and will provide services in that and surrounding counties.

• Coordination and implementation of goals and objectives to achieve desired outcomes
• Clinical supervision around case outcomes to assure the safety of children
• Communicating and adhering to current policy and procedure affecting the work
• Assigning work to ensure efficiency in service delivery and equitable workload; approve travel claims, payroll, leave requests and other personnel functions
• Assigning and monitoring work schedules, managing overtime, and providing input to administration
• General supervision around job duties and performance through regularly scheduled individual supervisory conferences
• Training all new employees and providing regular performance evaluations to staff at least annually
• Reviewing and approving legal documents prior to submission and ensuring staff compliance with Iowa Code
• Conducting case record reviews to ensure compliance and quality; reviewing worker written work, computer documents, and other documents for accuracy and timeliness
• Using technological resources to monitor, track, approve and direct workflow; conducting regular unit meetings
• Responding to customer and employee inquiries in a timely manner to resolve issues
• Establishing and maintaining working relationships with collaterals and community resources
• On a rotating basis, being available to staff after hours and on-call as needed, providing case consultation, crisis resolution, and approval of emergency removals

• Within an office environment, provides support to a large segment of the agency through managing internal and external information requests and legislative reviews, requiring comprehension, independent judgment, and adherence to timely response conventions
• Knowledge of supervision principles, including delegation, training, performance evaluation, discipline, and hiring
• Knowledge of interviewing skills and techniques
• Ability to obtain information from diverse sources and to read and interpret data; proficiency with Word, Excel, and the Internet
• Ability to apply management and administrative concepts; problem-solving, data analysis, and decision-making
• Effective written and oral communication; clear and convincing presentations; active listening
• Ability to build partnerships and work in teams; ability to handle high-stress situations
• Willingness to travel, including some overnight travel
• Ability to work extra hours as needed to complete tasks

Preference will be given to the ability to speak more than one language. Please list any additional languages you speak in your application. Preference will be given to education or experience directly related to the requirements and duties of the position.

Working for the State of Iowa comes with a comprehensive benefits package designed to support well-being and professional growth, in addition to a competitive salary:

• Health, Dental, and Vision Coverage
• Paid Time Off: vacation, sick leave, and paid holidays
• Retirement…