Child & Family Services Case Manager

Make a Lasting Impact:
Child & Family Services Case Manager

Location:

Marshalltown.

Are you someone who believes in connection, healing, and long-term support? As a Child & Family Services Case Manager, you will walk alongside families after their initial assessments, helping them navigate challenges and build stronger, safer futures together.

• Engagement and advocacy
• Crisis management
• Oral and written communication skills
• Observational, critical thinking and analytical skills
• Prioritization and time management

• Assess risk and safety factors affecting children and families in a variety of settings
• Schedule and conduct monthly in-home visits with parents and children
• Complete timely and accurate documentation, including case notes and court reports
• Attend court hearings and testify as required
• Respond to crisis situations with urgency, offering immediate support and stabilizing interventions
• Collaborate with legal professionals, law enforcement, treatment providers, and other community partners
• Manage a diverse and dynamic caseload with flexibility and analytical reasoning

• Full-time, Monday-Friday, 8:00 AM-4:30 PM
• Telework may be an option upon successful completion of the six‑month probationary period
• Mileage is paid at $0.50/mile travelled according to Iowa State Accounting Procedures
• Valid driver’s license is required

• Health, Dental, and Vision Coverage:
  Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage.
• Paid Time Off:
  Take time to recharge with paid time off, including vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans:
  Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC). Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts:
  Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage:
  Benefit from life insurance and free long‑term disability insurance for added peace of mind.
• Employee Assistance Program:
  Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs:
  Enjoy discounts on a variety of goods and services through our employee discount programs.

For more information on this and other positions within Child Protective Services, visit the CPS Career Page.

Applicants will be required to complete a background check to be considered for this position.

The State of Iowa is an EEO/AA Employer.

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply (Hearing and Speech Impaired – Relay Iowa 1‑800‑735‑2942 TDD).