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Receptionist, Administrative​/Clerical

Job in Marshalltown, Marshall County, Iowa, 50158, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Job Description & How to Apply Below

Join to apply for the Receptionist role at H&R Block

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities worldwide. We nurture a high‑performing, connected culture where everyone feels like they belong.

Typical Day

As a seasonal Client Service Professional/Receptionist
, you will warm guests with a friendly greeting, match them with the right tax professional, schedule appointments, and ensure their needs are met in person, over the phone or virtually. You will also keep the office organized and maintain cleanliness, embodying our commitment to excellent client experience.

Requirements
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience (preferred)
Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service, in person, over the phone, or virtually
  • Maintain office cleanliness and organization of resources with team members
  • Perform other duties as assigned
Your Expertise
  • Experience working in a fast‑paced environment
  • Previous customer‑service experience
  • Ability to multi‑task
  • Strong organizational and time‑management skills
  • Computer proficiency, including Microsoft Office
Benefits
  • Employee Assistance Program with Health Advocate
  • Wellbeing program "Better You" to build healthy habits
  • Neurodiversity and caregiver support available to you and your family
  • Various discounts on everyday items and services
  • Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (subject to eligibility)
The Community You Will Join

We remain committed to building a connected culture where trust, care, and collaboration are central. You will immerse yourself in an environment recognized worldwide for its supportive teamwork and the opportunity to grow together.

Equal Opportunity

H&R Block is an equal‑opportunity employer. We celebrate diversity in gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, and veteran status.

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