Administration Assistant; Gold Coast

We are looking for a motivated and enthusiastic administration assistant to become part of our central administration team that supports our specialised legal departments. Our administration team is the lifeblood of the business, and we believe the role plays a crucial part in fulfilling the intent of our firm, which is to help people and change their lives for the better.

We support personal and professional growth, and our senior staff members take the time to focus on the training and development of all staff, including our administration team. Our administration staff have career progression opportunities available to them should they show interest and meet requirements.

Attwood Marshall Lawyers is an established, reputable law firm that traces its origins in the Coolangatta/Tweed Heads area to when Eric Attwood set up his legal practice after the Second World War in 1946. For almost 80 years, we have been dedicated to serving the local community.

We are known for:

• A long established firm with 7 offices across the eastern seaboard of Australia
• At the forefront of legal innovation & technology
• Our teams act exclusively in their area of law
• Caring – our staff are trained to listen and connect with our clients to help them deal with life's important and sometimes challenging moments
• We strive to provide exceptional service to our clients
• Helping people and changing lives for the better
• We are passionate advocates for social justice & change
• Our values are Integrity, Understanding, and Responsibility.

We moved into our current Coolangatta beachfront offices at The Strand building in 1989 and have continued to grow ever since, with over 80 staff and additional offices located at Robina Town Centre, Southport, Kingscliff, Brisbane, Sydney, and Melbourne.

We are a family‑orientated law firm with an emphasis on work/life balance. We support our employees in their work environment and provide excellent office conditions, utilising the latest in practice management systems (LEAP) and technology. Staff have modern work spaces with natural light and ergonomic equipment. Part of our vision is to create a safe, happy work culture that promotes learning, health and purpose.

We are a paperless office and have a focus on automation and technology to help with progressing our clients’ matters as quickly and efficiently as possible.

We traditionally act for people in the most stressful periods of their lives, and it is very important that our lawyers, paralegals, and support staff share our intent in their working life. We offer a structured training program for both professional and personal development and provide supervision, guidance, and mentoring from our senior lawyers. We also offer inhouse business and personal coaching to assist in effective communication with clients, family, and colleagues.

We are looking for an administration assistant to support our staff and provide exceptional customer service to our clients. The successful candidate must be a team player, a good communicator & willing to learn.

• Meet and greet clients at reception
• Answer and transfer calls promptly and in a professional manner
• Scan, save and distribute documents via our practice management software (LEAP)
• Preparation of the outgoing post
• Preparation for meetings
• Management of postal and kitchen supplies
• Maintaining cleanliness of the office

• An intent or purpose in life to help people and change their lives for the better
• Well‑spoken, articulate and a friendly disposition
• Excellent communication and client liaison skills
• A high attention to detail and the ability to think outside the box
• Excellent spelling, grammar, punctuation, and vocabulary skills
• Responsible and have integrity
• A good work ethic and be self‑motivated
• A team player who will embrace the culture and systems of the firm
• Willingness to embrace new technology and work electronically
• Organisational and time management skills
• Flexibility with working at any of our offices (Robina, Coolangatta, Southport and Kingscliff) when required
• High School Certificate
• Qualified as a Justice of the Peace or Commissioner of Declarations (you can enrol in this course once employed)
• Experience using LEAP Practice Management System, Online Phone Systems, and CRM systems (preferred but not essential).

• Highly reputable law firm with an experienced team of lawyers and staff
• Excellent training program and career development
• Leading legal practice management systems and software
• Great corporate culture and work‑life balance
• Well‑resourced administrative team, IT, and office facilities
• Excellent salary package

Attwood Marshall Lawyers has modern, spacious, well‑positioned offices at Coolangatta, Robina Town Centre, Southport, Kingscliff, Brisbane, Sydney, and Melbourne.

This full‑time position is based at our Coolangatta office. There may be instances where you will be required to work from our other offices.