Medical Assistant

Overview

Primary Care Oakwood Clinic – Gretna, LA (NOPS - New Orleans Physician Services). Medical Assistant or Certified Medical Assistant, Full-time.

As a Medical Assistant, you’re on the front line of care. You provide clinical and non-clinical assistance to physicians, providers and licensed staff in the management of patient flow and the environment of care, including answering phone messages, scheduling and authorization of procedures and surgeries, deliveries, and covering other duties within the scope of non-licensed staff.

Your approach is grounded in kindness, respect and empathy. You bring positive energy to the workplace and contribute your experiences, knowledge, skills, empathy, compassion, and unique strengths to the role.

General Duties

• Clinical
  :
  Measure and record vital signs, identify abnormal values, and report findings to the appropriate nursing staff or medical provider. Assist with patient arrival and departure, schedule new and follow-up appointments, and support smooth clinic flow. Recognize emergencies and respond per organizational policy. Provide for patient comfort considering age and special needs. Maintain clinic equipment, prepare and test equipment for safety, and clean/disinfect between patients and at clinic end.
  
  Stock exam rooms and prepare/secure laboratory specimens as needed.
• Documentation
  :
  Document in the patient medical record per department guidelines. Navigate the Electronic Medical Record to obtain results, outside records, update demographics, and schedule follow-ups. Prepare safety reports when warranted and maintain patient privacy and confidentiality.
• Professionalism and Support
  :
  Demonstrate honesty, promptness, dependability, courtesy and respect. Keep clinic managers informed of activities, requirements, and problems. Manage patient and co-worker complaints calmly and report daily. Maintain patient confidentiality.
• Safety and Infection Control
  :
  Apply standard and transmission-based precautions per policy. Ensure patient safety during visits. Report safety hazards to the Clinic Manager. Participate in Quality Improvement processes, including QAPI and EOC Rounds.
• Clerical Support
  :
  Gather clinical documentation for review by the medical provider. Obtain medical records from outside facilities as needed. Scan outside correspondence into the EMR. Answer telephone calls and route appropriately.

• Minimum:
  High School diploma, GED or equivalent, or 2 years of relevant work experience.
• Current American Heart Association BLS certification.
• For Certified Medical Assistant (LCMC Health accepts):
• American Association of Medical Assistants – Certified Medical Assistant
• National Health career Association - Certified Clinical Medical Assistant
• Certified Medical Assistant - NPCE

Days (United States of America)

LCMC Health is a community. Our people make health happen. While our NOLA roots run deep, our branches carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond. We celebrate authenticity, originality, equity, inclusion and a welcoming attitude as the foundation of our culture.

About West Jefferson Medical Center
West Jefferson Medical Center is a cornerstone of LCMC Health’s community of care, regionally recognized and nationally accredited. For over 60 years, we’ve been the hospital-of-choice on the west bank of Jefferson Parish for health, wellness, and family-centered care. Learn more about West Jefferson Medical Center and our Leapfrog “Grade A” Hospital Safety distinction.

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all; think one-of-a-kind care.
• See opportunities, not problems — it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you — because we do.

You are welcome here. LCMC Health is an equal opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary describes the general nature and level of work performed. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

• To get started, complete the application fully and accurately; incomplete applications may be eliminated due to missing information.
• Information on your application may be used to verify employment and background.
• Applications are inactive after 6 months and require a new application to be submitted.
• Proof of citizenship or immigration status may be required to verify the right to work in the United States.