Patient Account Representative, Billing DV

Job Description

Responsible for financial aspects of the patient’s physician (professional) services. Identifies problems and seeks solutions to be implemented at the central billing office. Must analyze, process and expedite transactions, including claims management, coding edits, and collections for the timely resolution of patient accounts. Researches methodologies to ensure clean claims and maximize reimbursement while maintaining compliance with all Federal and State laws/regulations.

• High school graduate or equivalent with one-year experience

• 1 yr post-secondary education

• 3 yrs working in a physician/hospital setting
• Formal training in CPT or ICD9 coding
• Experience with current practice management/hospital related billing software

• Basic math skills
• Proficiency with adding machines
• Medical terminology
• Ability to work as part of a team
• Excellent research, organizational, analytical and follow through skills
• Effective written and verbal communication skills

• Light physical effort (lift/carry 10 lbs)
• Mostly sedentary work
• Occasional standing, walking, lifting
• Manual dexterity and mobility
• Occasional reaching, stooping, bending, kneeling and crouching

• Works in a highly computerized environment with significant keyboard use
• Contact with patients under a wide variety of circumstances
• Subject to many interruptions
• Occasional pressure due to multiple calls and inquiries