Aide​/Unit Clerk, Staffing Pool .NV

Overview

Job Description

Description

Performs clerical, receptionist, communication, and direct and indirect patient care activities.

• Maintains established hospital and departmental policies and procedures, objectives, performance improvement program, safety, environment of care, management of information, and infection control standards.
• Utilizes excellent customer service skills at all times.
• Complies with federal and state law and accrediting and licensing agencies at all times, to include but not limited to, JCAHO and federal compliance regulations.
• Performs patient care tasks including, but not limited to; answering lights, delivering and collecting meal trays, passing refreshments, linen changing, setting up, cleaning after and assisting with procedures as directed, feeding and comforting patients based upon the developmental level of the patient under the direction of a designated registered nurse and per policy.
• Communicates with and assists other members of the health care team.
• Provides care to patients specific to unit population which may include adolescent, adult, older adult and geriatric in a manner that considers safety, comfort, privacy, and the therapeutic environment.
• Collects specimens as directed and arranges for transportation of them to the laboratory, using appropriate or specified equipment for collecting and handling specimens.
• Seeks guidance from the R.N. when unsure of the appropriate approaches to patient care.
• R eports observations to the R.N.
• Maintains patient records, charts, and documents in a legible, accurate and appropriate format to ensure an accurate record of the patient’s medical treatment. Assures appropriate disposition.
• Assists with care and maintenance of department equipment and supplies.
• Responsible for performing general support tasks in the following areas:
  
  A) Stocking supplies;
  
  B) Maintaining the unit environment;
  
  C) Assists nursing staff.
• 14. Monitors and assists with patient logistics to include admissions, discharges, status of diagnostic tests, etc.
• 15. Enhances patient and public relations by providing relevant information and/or assistance to patients/families regarding hospital procedures, regulations, location of services, and arranges transport for patients and any non-ambulatory guest.
• 16. Transcribes orders per priority and established procedures utilizing computer skills to include notification of orders to necessary resources.
• 17. I nsures accurate and timely processing of patient charges.
• 18. Monitors and responds immediately to telephones, patient call systems, or special designated department equipment.
• 19. Orders and/or re-orders medications floor stock items, and other supplies as needed to maintain adequate inventories.
• 20. Performs messenger and transporter duties as necessary.
• 21. Maintains confidentiality of patient and unit care data.
• 22. Enhances personal growth and development through participation in educational programs and inservice meetings.
• 23. Performs other related duties as assigned or requested.

Qualifications Minimum Education
:
High school or equivalent Minimum Experience: Satisfactorily completes aid training or has aide experience Preferred Education: Post high school vocational/specialized training or basic college courses,b asic science courses,m edical terminology courses,c omputer keyboard courses Preferred Experience: 1-2 yrs in a health care setting,s atisfactorily completes MGH unit clerk class Required Testing: Wonderlic –Review only Required Certification: Basic Life Support Health Care Provider (BCLS-HCP)