Cafe Team Expert

Cafe Team Expert

Join to apply for the Cafe Team Expert role at Barnes & Noble, Inc.

Location:

NJ – Marlton – 2664

Classification:
Full‑Time

A Barnes & Noble bookstore is a gathering place for readers and the community. As Café Team Expert (CTE), you are an integral leader for the café team. You work through the team to develop their knowledge to create a welcoming environment for our customers. You identify and connect data to impact sales, trends, waste, inventory and other components to ensure a profitable Café.

In this role, you present viable business strategies and work collaboratively with the Store Manager (SM) to implement and adapt café action plans to deliver expected results.

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when possible, being flexible and responsive to the needs of the store.
• Lead by example with purpose and energy, working hard and reliably while inspiring others.
• Support the entire store team with kindness, fairness, encouragement and respect.
• Be cheerful and helpful with customers, consistently going out of your way to help them.
• Take initiative to drive your own development, being an enthusiastic learner and using feedback to improve skills.
• Listen actively and communicate messages clearly to support company initiatives and goals.
• Prioritize resources and barista support appropriately to keep the shift on track.
• Enjoy being a barista.

• Master drink making, food and beverage presentation standards, and coach others.
• Use strong visual merchandising skills to maintain counter and floor fixtures.
• Operate an efficient register while taking orders and coaching speed of service.
• Support the bookfloor team with bookselling skills when available.
• Coach the team on loss prevention procedures and maintain a safe, secure bookstore.
• Manage inventory through effective food and beverage orders.
• Complete and submit accurate monthly inventory and waste logs on time.

Physical activity includes prolonged standing, repetitive bending, lifting, and walking. You may work in other stores as needed to support the wider Cluster.

• Make effective food and beverage recommendations to customers, acting as a role model.
• Review category sales, inventory quantities, and product waste reports to maximize sales and profitability.
• Meet regularly with the SM to review café performance, training, and opportunities.
• Maintain café safety, hygiene, and sanitation standards.

Hourly rate starting at $22.25.

Benefits vary by hours:

• Part‑time < 20 hrs/week:
  Sick pay, Employee Discount
• Part‑time 20–29.99 hrs/week:
  Sick Pay, Employee Discount, Vacation, Personal Days, Company Holidays, 401(k)
• Full‑time 30+ hrs/week:
  Sick Pay, Employee Discount, Vacation, Personal Days, Company Holidays, 401(k), Health Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement