PRN Patient Liaison Specialist

Job Category
:
Recruitment

Requisition Number
: PRNPA
003691

Posted
:
December 9, 2025

Compensation
: $20-$21/h depending on education, experience, and skillset.

HRI-Marlton NJ Cen Exel HRI 30 Lake Center Drive Marlton, NJ 08053 USA

Under moderate supervision, the Patient Liaison Specialist I is responsible for acting as a representative for patients and their families to direct queries and complaints to relevant healthcare professionals. Consult with healthcare providers and evaluate patient progress.

• Meets with patients to discuss the quality of their care.
• Collects information about the patient’s treatment progress.
• Communicates patients' questions, concerns, and issues to appropriate staff members.
• Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services.
• Informs families about patients’ treatment progress.
• Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH, GCP, Cen Exel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

• Must be able to effectively communicate verbally and in writing.
• A degree in psychology, social work or a related field, preferred.
• Prior experience in healthcare.
• Knowledge of medical terminology.
• Excellent interpersonal and communication skills.
• Qualification to perform CPR.

• Indoor, Clinic environment.
• Essential physical requirements include sitting, typing, standing, and walking.
• Lightly active position, occasional lifting of up to 20 pounds.
• Reporting to work, as scheduled, is essential.
• On site work arrangement.

Cen Exel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.