Account Executive
Listed on 2026-01-11
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Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Join to apply for the Account Executive role at Magnificent Revolution
.
As a Client Services Account Executive at Whistl, you’ll be the main point of contact for a portfolio of clients, managing campaigns from onboarding through to delivery and reporting. You’ll handle a busy email inbox and phone queries, coordinate internally to ensure smooth execution, and use Excel-based data to support commercial decisions.
This is a varied role for a confident and proactive people person who enjoys building relationships, managing multiple priorities, and delivering excellent service. It will suit someone who is organised, detail-focused, confident on the phone, and thrives in a fast‑paced team environment where no two days are the same.
AboutThe Role
Key Responsibilities
- Manage day‑to‑day client relationships, acting as the primary contact via email and phone.
- Deliver a high standard of customer service across the full campaign lifecycle.
- Handle a high‑volume email inbox, responding accurately and professionally.
- Support quoting, rate management, invoicing, and basic commercial decision‑making.
- Prepare proposals, welcome packs, and post‑campaign reports.
- Use Excel to track bookings, analyse performance, and maintain accurate records.
- Coordinate with internal teams and external partners to ensure smooth delivery.
- Proactively identify issues, resolve queries, and support client retention.
- Based in Marlow.
- Occasional travel and flexibility with hours may be required.
- Full UK driving licence preferred.
- Hybrid working is available after a successful probationary period.
- Annual leave enhanced with long service.
- Company Pension.
- Long service rewards: both financial and leave‑based.
- Health cash plan.
- Life assurance scheme.
- Critical Illness cover.
- Access to our prestige benefits and rewards portal.
- Career development opportunities.
- Access to a well‑established Employee Assistance Programme provider.
- And other excellent benefits you'd expect from a market leader.
- Confident and professional communicator, particularly on the phone.
- Strong ability to manage multiple tasks and deadlines in a busy environment.
- Excellent attention to detail, especially with data, emails, and documentation.
- Proactive, organised, and comfortable taking ownership of tasks.
- A genuine team player with a positive, collaborative attitude.
- At least 1 year of customer service or client‑facing experience.
- Comfortable using Microsoft Office, especially Excel.
- GCSEs (46 including English and Maths) and A‑level/BTEC or equivalent.
- Stronger Excel capability (e.g. pivot tables, lookups).
- Experience in media, logistics, postal, or campaign‑based environments.
- Previous experience supporting accounts, campaigns, or client services teams.
Bring your experience to an industry leader and play a key role in our success; apply for this Client Services Account Executive role today.
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