Endo Principal Commercial Data Solutions Analyst - AI

Additional Location(s)

US-MA-Marlborough

We are seeking a highly motivated, analytical, and problem‑solving individual with a strong work ethic to join our Endoscopy Commercial Data Solutions team within Commercial Strategy & Excellence. In this position, you will work to build and maintain critical digital enablement platforms that service internal functions like Finance, Marketing, and Operations, as well as the entire Field Sales Organization. You will be responsible for creating sales enablement tools;

recognizing opportunities, shaping resource deployment strategies, and helping the field meet business challenges through timely, impactful analytics delivered by leveraging deep knowledge of BSC sales tools and resources.

This role requires cross‑functional collaboration across the enterprise and offers an opportunity to shape the direction of the department and the wider Endoscopy division through your contributions.

• AI Strategy & Roadmap Ownership:
  Define, own, and execute a scalable AI strategy and multi‑year roadmap aligned to commercial and enterprise priorities, with clear sequencing based on business value, feasibility, and risk.
• High‑Impact Use Case Identification:
  Proactively identify, evaluate, and prioritize AI use cases across commercial functions that deliver measurable business outcomes.
• End‑to‑End AI Solution Delivery:
  Lead the full AI solution lifecycle from data exploration and model development through validation, deployment, monitoring, and continuous improvement.
• Tooling & Platform Enablement:
  Evaluate, select, and deploy fit‑for‑purpose AI tools and platforms, ensuring solutions integrate seamlessly into existing ecosystems.
• Governance, Risk, and Compliance Leadership:
  Establish and uphold AI governance standards, including model transparency, explainability, bias monitoring, data privacy, and regulatory compliance in partnership with Legal, IT, and Compliance teams.
• Cross‑Functional
  
  Collaboration:
  
  Act as a strategic partner across Commercial, IT, Data, and Enterprise teams to translate business needs into actionable AI solutions and ensure alignment with broader technology strategies.
• Change Management & Adoption:
  Drive frontline adoption by embedding AI into existing workflows, delivering practical training, and clearly demonstrating value through pilots, storytelling, and performance metrics.
• Performance Measurement & Reporting:
  Define and track KPIs to measure AI adoption, effectiveness, and ROI; develop executive‑ready reporting to communicate progress, risks, and opportunities.
• Innovation & Capability Building:
  Stay current on emerging AI technologies and industry trends, fostering a culture of experimentation, continuous learning, and responsible innovation across the organization.
• Analytical Support:
  Offer specialized ad‑hoc analytical assistance, including data interpretation, to meet varying project needs. Leverage critical thinking skills to provide insightful analyses.
• Operational Excellence:
  Ensure timely, accurate, and efficient support for our team by swiftly addressing requests. Demonstrate a high level of responsiveness and dedication to team‑wide success.
• Salesforce Innovation Leadership:
  Act as a pivotal leader within the product owner team, spearheading the development of new Salesforce functionalities. Lead the rollout of new features, ensuring smooth adoption and optimal utilization.

• Bachelor's degree
• Minimum of 5 years’ experience working with data and enablement tools
• Minimum of 2 years’ experience designing, developing, or operationalizing AI and machine learning solutions in a business environment
• Minimum of 2 years’ experience with Snowflake, MS SQL, HANA, or similar databases
• Minimum of 2 years’ experience with SQL, Python, VBA, or similar programming languages
• Minimum of 1 year of experience with Salesforce or similar CRM
• Minimum of 1 year of experience using analytical visualization tools such as Tableau
• Expert‑level proficiency in back‑office applications, including Excel, MS Access, PowerPoint, and Word
• Excellent interpersonal skills and strong written and verbal communication abilities…