Business Analyst - Magellan, Customer to Cash

Business Analyst - Magellan, Customer to Cash

Onsite location(s):
Marlborough, MA, US 01752

Additional Location(s): US-MN-Maple Grove

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit
- High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

Business Analyst, Business Transformation – Customer to Cash (CtC) reports to one of the Senior Managers, Business Transformation – Customer to Cash and is a member of the Magellan Customer to Cash team.

This role is part of a dynamic team driving the global transformation of Customer to Cash processes within Boston Scientific’s next‑generation ERP system (SAP S/4

HANA). The Business Analyst supports global requirements gathering, process harmonization, configuration, testing, and data migration across the end-to-end Customer to Cash process.

This position focuses on end-to-end processes including order management, pricing, rebates, consignment, delivery, billing, returns, and accounts receivable. The Business Analyst represents the business users and collaborates across Magellan work streams, strategic integration vendors, Business Process Leads, Subject Matter Experts, Communities of Practice, and other key stakeholders across the Boston Scientific organization.

At Boston Scientific, we value collaboration and synergy. This role follows a hybrid work model requiring employees to be in our local office at least three days per week. Boston Scientific will not offer sponsorship or take over sponsorship of an employment visa for this position at this time. Relocation assistance is not available for this position at this time.

• Identify global functionality requirements for key CtC processes (including but not limited to Sales Order Management, Pricing and Rebate Processing, Billing Processing, and Accounts Receivable Management) within SAP S/4, with a focus on future state capabilities.
• Represent business users and stakeholders to define user requirements and translate them into user stories including the “Who, What, and Why” with clear acceptance criteria.
• Collaborate across project work streams, capability owners, strategic integration vendors, Business Process Leads (BPLs), Subject Matter Experts (SMEs), Communities of Practice (CoPs), IT Solution Architects/COE, and other stakeholders to develop deep expertise in Customer to Cash process flows.
• Partner with the Change Enablement team and Site Leads/BPLs/SMEs to develop training plans and content for key functionality.
• Work collaboratively within a dynamic team that values constructive feedback, open dialogue, and professional growth.
• Support data migration efforts from SAP ECC to SAP S/4
  
  HANA through rigorous validation and stakeholder collaboration.

• Bachelor’s degree in Business, Engineering, Science, or Supply Chain–related field.
• Minimum of 3 years' experience with SAP Sales and Distribution processes or SAP Master Data creation and maintenance.
• Strong working knowledge of SAP Master Data (Customer Master, Material Master, Sales Master Data) and related processes.
• Knowledge of end-to-end processes within the Customer to Cash space.
• Minimum of 2–4 years' experience in business analysis or similar roles supporting order-to-cash or customer-facing processes.
• Exposure to SAP S/4
  
  HANA or SAP ECC modules such as SD, MM, or FI-AR.
• Basic understanding of order processing, pricing, billing, returns, and financial flows.
• Experience documenting requirements and supporting testing activities.
• Working knowledge of ERP systems and related application ecosystems and interfaces.
• Demonstrated continuous improvement mindset, with experience in system upgrades, enhancements, or Lean business processes.
• Ability to establish, communicate, and engage teams in the vision and strategy of the…