Loan Services - Loan Servicing Intern Hybrid Marlborough MA

Schedule

Mon - Fri 8a-5p

• Learn core processes involved in servicing DCU’s consumer loan portfolio, including how payments, account updates, and loan inquiries are handled.
• Assist the team with daily workflow tasks such as organizing loan‑related documents, monitoring shared inboxes, and supporting standard servicing activities.
• Observe and participate in account research to understand how member questions and requests are reviewed and resolved.
• Support administrative tasks such as preparing documents, reviewing information for accuracy, and helping maintain organized loan records.
• Collaborate with team members and gain exposure to cross‑department communication within the Loan Services environment.
• Experience professional office operations firsthand, including teamwork, service standards, and departmental procedures.

• Ability to commit to one of the full internship program periods:
  May 18 through August 14 or June 1 through August 21.
• High school diploma or equivalent.
• Currently enrolled in an undergraduate or graduate program in Business, Finance, Economics, Accounting, or a related field.

• Build practical, hands‑on experience by assisting with loan servicing tasks, account research, and member support activities.
• Strengthen your teamwork and collaboration skills.
• Develop insight into the financial services industry.
• Expand your professional network through frequent networking and learning events.

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work‑life balance and a community that cares.

DCU is an equal‑opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to careers and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/sponsorship for this position.

$20.00

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review Know Your Rights notice from the Department of Labor.