Fraud Investigator Hybrid Marlborough MA

Fraud Investigator, Full-Time, Hybrid Marlborough MA

Requisition Number: FRAUD
006136

Posted :
January 21, 2026

Full-Time

Hybrid

Operations Center
853 Donald Lynch Blvd.
Marlborough, MA 01752, USA

The Fraud Investigator is responsible for conducting in-depth investigations regarding loan fraud, fictitious dealerships, bust out activity, identity theft, and the identification of organized fraud rings. This includes researching, documenting, and proactively searching for suspects.

Essential Functions:

• Conduct full investigations around loan fraud, bust out activity, identity theft, and fraud rings
• Utilize a myriad of internal and external tools to gather evidence and determine suspects
• Interview/Interrogate members and suspects to gather additional information or get answers to questions
• Develop working relationships with law enforcement agencies and fraud organizations as necessary
• Have a strong understanding of credit union policies, procedures, rules and regulations
• Provide process improvements for internal processes to streamline fraud prevention
• Audit internal processes to ensure staff adhere to policy and procedures. Notify management when said policies and procedures are not adhered to
• Participate in Fraud/Loss Prevention and security training sessions
• Complete all required Bank Secrecy Act related training annually and maintain knowledge of current BSA policies, specifically those related identifying and reporting possible suspicious activity
• Have a strong understanding of the importance of filing Suspicious Activity Reports and when they should be filed according to regulation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You’ll Need

Education and Experience Requirements:

• Minimum of 1-2 years of bank-related fraud investigation experience, with a focus on loan fraud and/or identity theft

Additional Eligibility Requirements:

• Excellent communication and presentation skills
• Familiarity with Microsoft Office
• Excellent writing skills
• Ability to handle multiple priorities
• Excellent organizational skills and attention to detail

What We Do

DCU is the largest credit union headquartered in New England – serving more than one million members in all 50 states. With over 1,900 team members, we strive to make DCU a great place to work with an excellent work-life balance and a community that cares.

DCU is an equal-opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you’re applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to career and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

DCU is not currently offering Visa transfer/ sponsorship for this position.

Expected Pay Range

$26.60 - $30.00

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.