Workforce Management Scheduler - Phlebotomy

Workforce Management Scheduler – Phlebotomy – Marlborough, MA

Monday to Friday, 4:00 AM – 1:00 PM, with rotational weekends.
Local candidates only.

Pay range: $25.82 – $38.74 per hour.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance‑bonus compensation.

• Day 1 medical, supplemental health, dental & vision for full‑time employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsible for handling staff callouts, coordination and allocation of staff resources on a day‑to‑day basis to ensure all PSC and IOPs are staffed appropriately.

• Team Coordination: Imports optimal schedules into the system and assigns employees to locations/shifts to optimize resources; manages daily absences and coordinates float coverage to fill uncovered shifts.
• Organizational Skills / attention to detail / data analysis: Codes employee absences in Oracle Scheduling/HR systems and tracks individual employee attendance trends for supervisors; ensures breaks, lunches and training time are appropriately entered into schedules.
• Communication / collaboration: Works closely with supervisors/managers on weekday and Saturday rotations to minimize overtime; updates supervisors so that they can ensure IOP clients are updated on any staffing changes.
• Problem solving / decision making: Assists in monitoring patient wait times/appointment availability and adjusts available staffing as appropriate.

• High‑school diploma or equivalent.
• Travel up to 25 %.
• Strong knowledge/proficiency of staffing tools.
• Strong understanding of Microsoft Office suite (Excel, PowerPoint, Word).
• Ability to prioritize, plan and organize.

• High‑school diploma or equivalent (required).

• Travel required.

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Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for anyone to whom an agency has sent an unsolicited resume.

Equal Opportunity

Employer:

race/color/sex/sexual orientation/gender identity/religion/national origin/disability/vets or any other legally protected status.