Internal Communications Specialist - Junior

Primary Job Title:
Internal Communications Specialist

Alternate/Related Job Titles:
Corporate Communications Specialist
Benefits Communications Specialist
Internal Communications Coordinator
Employee Communications Specialist
HR Communications Specialist

Location:
Marlborough, MA

Onsite Flexibility:
Hybrid (Tuesday, Wednesday, and Thursday with one day in office; flexible 9–5 or 8–4 shift depending on candidate preference)

Contract Details (Contract roles only):

• Position Type:
  Contract (25 hours per week)

• Contract Duration: 6 Months

• Start:
  As Soon As Possible

• Pay Rate: $25 - 30/hr

Job Summary:
The Internal Communications Specialist will support communication of benefits information to all associates. This role focuses on reviewing, updating, testing, and distributing benefits documentation to ensure accuracy and consistency across platforms and materials.

Key Responsibilities:

• Review Summary Plan Description (SPD), Benefits Guides, and Summaries to ensure documents reflect all updates

• Test populations in Service Now to ensure Associates' view is accurate, using defined testing expectations

• Create multiple versions of benefits documents using an approved base (e.g., Benefits Guide)

• Evaluate and track inventory and status of 100 Summary Plan Descriptions, sending documents to print and coordinating with vendor for pickup

• Edit and format documents using MS Word and Adobe PDF

Required Experience:

• Experience reviewing and updating benefits-related documentation

• Experience managing multiple document versions and tracking document status

• Experience coordinating with print vendors and managing documentation workflows

Nice-to-Have Experience:

• Knowledge of Service Now

• Experience supporting benefits communications in a corporate environment

• Fluency in Spanish

Required Skills:

• MS Word

• Adobe Acrobat (PDF editing)

• Strong organizational skills

Preferred Skills:

• Critical thinking

• Service Now knowledge

• Spanish language fluency

Additional Skills:

• No Excel required

• Ability to test populations using defined testing expectations

• Ability to evaluate and track large document inventories

Benefits:

• Medical, Vision, and Dental Insurance Plans

• 401k Retirement Fund

About the Client:
Off-Price Apparel and Home Retailer
A Fortune 500 company and the leading off-price apparel and home fashion retailer in the U.S. and worldwide. With over 4,500 stores in nine countries and four e-commerce sites, our client offers various products at unbeatable prices. The company is committed to creating an inclusive workplace and being a responsible corporate citizen.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number:
26-01884

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