Switchboard Operator

Job Title

Switchboard Operator (Administrative Assistant – Mid‑Level)

Marlborough, MA

Mid‑level Administrative Assistant supporting daily operations, fully remote with occasional office visits.

• Operate telephone switchboard and assist customers.
• Utilize Microsoft Office tools, including Outlook and Teams.
• Prioritize and organize tasks for smooth workflow.
• Communicate clearly and professionally with team members and clients.
• Collaborate with colleagues across various levels of the organization.
• Gain experience with Teams Calling as part of the new Voice system deployment.

• 5‑10 years of experience in switchboard operations or similar.
• Proficiency in Microsoft Office, especially Outlook and Teams.
• Excellent organizational abilities.
• Strong verbal and written communication skills.
• Ability to work well in a team‑oriented environment.
• Familiarity with Teams Calling is a plus.

With over 26 years of industry experience, SSi People prioritizes people, delivering exceptional experiences for consultants, clients, and internal teams.

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