Aquatic Summer Supervisor

Overview

The City of Markham is consistently ranked among Canada’s top municipal employers. In 2026, the City received its sixth consecutive Canada’s Best Employers recognition from Forbes and Statista Inc., placing third among municipalities and 15th overall in Government Services. An award winning municipality, Markham is recognized for its leadership in sustainability, innovative urban planning, and strong fiscal management. Serving a diverse and growing community of more than 370,000 residents, Markham combines rich heritage with a vibrant local economy and offers employees the opportunity to contribute to meaningful, impactful work that helps strengthen the community we serve.

Applications are now being accepted for the Aquatics Summer Supervisor position in the Recreation Services Department, Community Services Commission.

To apply for this position, please submit your cover letter and resume online by March 1, 2026
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Join us and make a lasting difference!

The Aquatics Summer Supervisor assists with overseeing the delivery of Aquatics programs, assists with related Aquatics administrative functions and provides leadership and direction to part-time Aquatics staff and volunteers at an assigned aquatics facility. In addition, this position is responsible for acting as a key information source to the Community Program Supervisor
- Aquatics providing customer feedback, suggesting program/service enhancements, competency requirements for new hires, training and development needs and ideas for on-going improvement.

Hours of Work: Up to 35 hours per week. Shifts are daytime Mondays to Fridays, and may include some evenings and / or weekends.

Locations: All City of Markham Pool locations (Cornell Community Centre, Angus Glen Community Centre, Centennial Community Centre, Milliken Mills Community Centre, Thornhill Community Centre, Morgan Outdoor Pool, Rouge River Outdoor Pool, Thornlea Pool and Aaniin Community Centre)

Contract starts from June'26 to September'26.

• As part of the Aquatics team, this position provides a safe and secure environment for patrons and staff and reports to the Community Program Supervisor and/or Community Program Coordinator
• Opens and closes the facility in accordance with opening and closing procedures
• Assists with the scheduling of staff in consultation with the Community Program Supervisor and/or Community Program Coordinator
• Assists with the planning and implementation of City wide and facility specific staff training and provides coaching and mentoring as required
• Monitors staff instruction and guarding to maintain program quality
• Assists with part-time Aquatics staff and volunteers with decision making, troubleshooting and problem solving
• Carries out and acts as a role model for required Aquatic Instructors and Lifeguard performance standards
• Administers and supervises specialized programs such as school lessons and rentals
• Provides "hands on" leadership with planning, implementing and evaluating pool programs and Aquatic services and provides suggestions for improvement to the Community Program Supervisor and/or Community Program Coordinator
• On a daily basis, provides direct feedback to part-time Lifeguards and Aquatic Instructors both verbally and in writing as required
• Provides quality customer service by answering inquiries while on duty and resolves day to day customer/patron engagement issues
• Supervises the pool/deck environment to ensure the safety of all patrons and staff ensures standards are followed by Aquatic staff for lifeguarding techniques and swimming instruction
• Competently administers emergency procedures for the facility
• Administrative tasks include monitoring and keeping records

• Minimum of one year experience as a Lifeguard and/or Aquatics Instructor
• Current Lifesaving Society Instructor and Lifesaving Society Swim Instructor, Lifesaving Society Emergency First Aid Instructor, Current National Lifeguard, Current Lifesaving Society Standard First Aid, Current Airway Management, Aquatics Supervisor and Examiners.
• Demonstrated knowledge and expertise in the methods, standards, regulations, tools and equipment…