Aquatics Assistant

6 days ago Be among the first 25 applicants

The City of Markham is proud to be recognized for the 5th consecutive year as one of Canada’s Best Employers by Forbes and Statista Inc. In 2025, the City of Markham was ranked 2nd among municipalities in Canada and 12th overall for Government Services.

Applications are now being accepted for the Spring 2026 Aquatics Assistant position in the Recreation Services Department, Community Services Commission. Submit your resume and cover letter by March 1, 2026
.

The City of Markham's pool facilities offer public swim, swimming lessons, aquafit classes and rentals. We have indoor Aquatics Assistants at all of our indoor pools.

Enjoy a positive and rewarding work environment with flexible scheduling options as you share your enthusiasm for aquatics. Work close to home, build confidence and leadership skills, and stay active and fit doing something you love.

• Supervision of patrons using the water slide (top of the slide only).
• Servicing customers by maintaining clean change rooms, monitoring loitering to deter theft, and reminding patrons to follow pool rules.
• In‑water assistance during swim lessons under direct supervision of a qualified instructor.
• Provides quality customer service by answering inquiries while on duty.
• Monitors change‑room areas and deters possible theft.
• Cleans change rooms and washrooms; replenishes supplies such as soap, paper towels, toilet paper, etc.
• Ensures site, equipment and supplies are appropriately maintained to minimize health and safety risk at all times.
• Assists with deck and emergency procedure duties as qualified.

In addition to being at least 14 years old, you must have current qualifications and/or certifications:

• Lifesaving Society Bronze Cross OR Lifesaving Society National Lifeguard.
• Lifesaving Society Swim, Lifesaving and Emergency First Aid Instructor.
• Lifesaving Society Standard First Aid with CPR
  
  C.
• Lifesaving Society Airway Management.
• Assistant Instructor.

• Service Excellence:
  Meets or exceeds service standards when interacting with customers.
• Change & Innovation:
  Responds positively to change and helps others through change.
• Teamwork & Relationship Building:
  Interacts inclusively, collaboratively and respectfully.
• Communication:
  Communicates clearly, professionally and respectfully; demonstrates active listening.
• Accountable & Results Oriented:
  Demonstrates ethical behaviour and accountability, aligning with City values.
• Management & Leadership:
  Leads by example, demonstrates professionalism and engagement.

All staff qualifications must be current from the beginning to the last day of each session. Qualifications that expire during a session must be re‑certified prior to the start of the season, and staff must provide proof of registration for re‑certification.

The City of Markham is committed to inclusive, accessible and barrier‑free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. If you require accommodation, we will work with you to ensure a barrier‑free hiring process.

Please respect our scent‑free area by not wearing scented products when visiting the office.

While our system (ADP Workforce Now) includes AI‑powered features, we do not use AI to screen, assess, or select applicants. All evaluations are conducted by people.

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