Sr. Manager, Field Sales SFU GTA

Overview

At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we support them through their journey. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference – we’re passionate about people and ready to provide the ultimate customer experience to our customers.

At Rogers, we're committed to connecting Canadians. Ready to build a rewarding career with us? If so, consider the following opportunity

Senior Manager, Field Sales

As Senior Manager, Field Sales, you will report to the Director, Field Sales. You will oversee team performance, drive sales KPIs, and ensure customer satisfaction and operational excellence within the Single Family Unit (SFU) segment. Your role includes managing Door-to-Door Client Account Specialists and Area Managers to meet sales targets and implement new strategies. Strong cross-functional collaboration and advanced product and sales process knowledge are essential.

You will monitor metrics and provide coaching to support team success.

• Drive sales productivity and grow market share across the GTA Region
• Provide effective coaching and support for Field Sales Area Managers and frontline representatives.
• Develop and execute sales plans by utilizing targeted lead strategies to meet or surpass sales and revenue objectives.
• Ensure achievement of key business indicators by developing strategies focused on sales acquisition, effective territory coverage, Average Revenue Per Account, multi-product bundle sales, self-installation, employee retention, and service level excellence.
• Ensure that Sales Area Managers and Representatives understand their daily, weekly, and monthly objectives, and have a clear vision of the Business goals and objectives
• Ensure high level lead list compliance in Salesforce CRM tool and ensure 100 % Salesforce utilization by Client Account Specialists and Area Managers
• Confirm that all team members are well-versed in Rogers’ product offerings, branding, and current promotions. Validate all ongoing reporting of sales and other metrics as directed.
• Work closely with the Director, Field Sales to identify and address process gaps and barriers to sales performance.
• Ensure training completion, daily participation leading to high levels of product and sales knowledge

• Minimum of five years’ experience leading sales teams, ideally in a direct sales setting.
• A proven record of direct sales coaching and performance management in a leadership role.
• Experience in developing and executing effective sales strategies.
• Consistent achievement and surpassing of sales quotas through metrics-based management, coaching, and performance oversight.
• Excellent communication, presentation, and relationship-building skills.
• Post-secondary degree or diploma in a business-related field, or equivalent certification, is an asset.

Compensation And Benefits

• Full-time employment with Rogers Communications.
• Comprehensive training on Rogers products.
• Attractive compensation package, including base salary and commissions.
• Car allowance.
• Medical and dental benefits effective from day one of employment.
• Fifty percent discount on all Rogers Communications services.
• Access to multiple wealth-accumulation programs.
• Tablet and smartphone provided for business use.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and .

Schedule Full time

Shift Day

Length of Contract Not Applicable (Regular Position)

Work Location 8200 Dixie Rd (341), Brampton, ON

Travel Requirements Up to 25%

Background Check(s) Required Canadian Criminal Record Check, Credit Check, and Driver's Abstract

Posting Category/Function Sales & Door-to-door

Requisition

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe…