Quality Assurance Specialist

In 1889 the Clover Leaf brand was first introduced to Canadians when the company began operating the first commercial salmon cannery on the Fraser River near Vancouver, British Columbia.

Over the last 135 years,
Clover Leaf has grown to offer a variety of seafood products including canned tuna, salmon, sardines, oysters, mussels, clams, and shrimp.
Clover Leaf is consistently voted by Canadians as the #1 most trusted brand for canned seafood. Today, canned seafood is bought by 70% of Canadians.
Clover Leaf is the #1 brand in the category, with over 40% share of the market and 90% brand awareness. Clover Leaf Seafoods offers seafood under the Clover Leaf and Brunswick brands.
Brunswick is the #1 brand of canned sardines in Canada. Our International division, Bumble Bee Seafoods International, exports to over forty countries around the world, and Brunswick is the #1 brand of Sardines in the Caribbean region.

Clover Leaf Seafoods, along with our U.S. affiliate, Bumble Bee Foods, form one of North America’s largest branded seafood companies. In 2020, Clover Leaf Seafoods, along with Bumble Bee Foods, was acquired by our long-time partner, FCF Company Ltd. FCF is a privately held company and one of the world’s largest marine trading companies, with 50 years of experience in the supply of tuna and other seafood.

With FCF as a strong strategic owner, Clover Leaf Seafoods is well‑positioned for future growth.

Delicious, protein‑rich, versatile, convenient, and affordable. We believe seafood is one of the greatest foods on the planet.

Feeding people’s lives through the power of the ocean.

Trusted brands offering seafood products that are delicious, nutritious, and accessible.

The Quality Assurance Specialist will have responsibility for various Quality Assurance and Regulatory Compliance activities primarily within the Company’s Canadian and occasionally the International business, working from the Canadian headquarters in Markham, Ontario. The primary responsibility of this role is to support the Quality Assurance and Product Development functions.

• Serve as a technical resource to ensure all QA/QC documentation—including HACCP plans, allergen information, Product Specification Sheets (PSS), QA checklists, ingredient specifications, and related documentation for existing and new products—is current, accurate, reviewed, and compliant.
• Support Out‑of‑Specification (OOS) investigations, including coordination with packers, review of findings, and follow‑up on corrective and preventive actions.
• Support Consumer Affairs by responding to product enquiries and complaints through the Astute portal, including investigation follow‑up with packers and distributors across the supply chain and providing technical input for response preparation.
• Maintain SAP‑based Document Management System (DMS) records for product labels and QA packer documentation, including DIR codes, document status, and packer information, for both Canadian and International businesses.
• Provide back‑up support to the Senior Quality Manager to ensure ongoing compliance with the Company’s Preventive Control Plan (PCP) and all applicable regulatory requirements.
• Maintain and continuously improve product specifications for Canadian and International businesses within the Spec Right database, ensuring accessibility and usability for internal and external stakeholders.
• Participate in internal and external quality and food safety audits and support audit preparation, execution, and reporting activities.
• Manage the development and maintenance of product Technical Data Sheets (TDS) and conduct label reviews using the Box platform.
• Coordinate and execute annual mock recalls with packers and follow up on corrective and preventive actions.
• Support the development, maintenance, and annual review of Corporate Quality Policies.
• Ensure timely and compliant completion of Sales and customer requests, including sustainability questionnaires, letters of guarantee, and certificates, in accordance with company standards and CFIA regulations.
• Coordinate and prepare sample pick orders for…